Updating Email Address
TaxACT Desktop Accounts
If you use the Desktop version of TaxACT (Free Federal Edition, Deluxe, or Preparer) you may update your email address or password by signing into your account and choosing the link "Update Email Address" or "Update Password" from your account options on the left side of the screen. You may sign into your account at:
My Account & Downloads – Sign-In
To obtain the Customer ID and/or reset the password to your account, you may use the links next to the appropriate field at the page referenced above.
If you have difficulty with the process above or no longer have access to the email address on your account, please contact our Customer Service Department by placing a request through our Customer Service Request Form. We would be glad to update your email address for you.
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