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Updating Your Credit Card Information

To update your payment information, follow these steps: Sign in to your TaxAct Account online. Click Orders & Downloads. Select the blue link update credit card information (you may need to scroll down). Click the Order ID and follow the on-screen instructions to update your payment details. This option may not be available for all […]

State Program Release Dates

TaxAct State Editions Anticipated release dates for TaxAct State Editions are listed below, with most releasing in January. For more details about forms available in each return type, go to https://www.taxact.com/forms.  For more information on state release information, including updates on the availability of forms to print, see State Program Updates. 2025 Alabama Anticipated Release […]

TaxAct Software For Previous Years

You can purchase an edition of the TaxAct program for the current and two prior tax years. To get started, go to the Prior Year Tax Returns webpage and select which tax year you want to file by clicking the link File 20YY Taxes. Scroll down to see the product options under Online Products or Desktop Products. Once […]

“Not Released” Download Message After Purchase

TaxAct Federal Desktop programs are available in early and final release versions. The early release version is usually released in late October for Professionals and December for Individual Consumers. The final versions of our Federal 1040 software programs are typically released in early January. The state modules begin releasing in early January and can continue […]

Ordering from Outside the United States

If you live outside the United States of America, you can still order TaxAct software through the website, as long as all of the following are true: You have a valid US address, You have a valid US phone number, You will pay for your order with a US-based credit card. If you are a […]

Desktop Versions – Ordering a State From Within the Program

To order a state module for your TaxAct Desktop program: Log in to your TaxAct Professional program. At the top, click Online, then click Order State Program. This launches the TaxAct website.  Add the necessary state to your shopping cart and complete your purchase. While still logged into the website, from the Navigate menu, select Orders […]

Placing an Order

All TaxAct products can be purchased on our website. Product offerings include: Individual (Form 1040): To order the TaxAct online program, go to our TaxAct Online Products webpage. To order the TaxAct download/desktop program, go to our TaxAct Download Products webpage. Business (Forms 990, 1041, 1065, 1120, or 1120-S): To order the TaxAct business programs, […]

Release Dates of TaxAct Editions

To reflect all of the changes to the IRS’s ever-changing tax code, all TaxAct software packages are updated on a regular basis. We release TaxAct federal programs in Early Release and Final versions.  As a TaxAct customer, you can download the latest versions of your TaxAct software from within your account. Use the table below […]

Folders Envelopes and Covers

To access professional tax materials compatible with the TaxAct program, visit TaxAct Professional Resources. Visit Nelco Office Supplies to access information about obtaining folders, envelopes, and covers for your clients’ tax returns.

TaxAct Product Guarantees

TaxAct offers product guarantees for each of our product formats, online and download: Guarantees for TaxAct Online $100k Accuracy Guarantee (consumer 1040, 1065, 1120, and 1120-S products only) Maximum Refund Guarantee (consumer 1040 products only) Satisfaction Guarantee Guarantees for TaxAct Download $100k Accuracy Guarantee (consumer 1040, 1065, 1120, and 1120-S products only) Money-Back Guarantee Maximum […]

Add or Update Your Pre-Order Payment Information

To update your credit card in TaxAct Professional Editions: Go to https://www.taxact.com/professional and click the Sign In button in the upper right corner of the page. Enter your TaxAct Account Username and Password. You may be asked to verify your account by phone or email. Once signed into your account, click on the Orders and […]

Release Dates – Professional Editions

The TaxAct® Professional programs start releasing in late October and are updated periodically throughout the filing season. The federal editions released in October are preview editions and do not contain the finalized tax forms. The programs are updated when the final forms are released. You can import your prior year clients with the preview and […]

State Part-Year/Non-Resident Form Availability

TaxAct supports the filing of Part Year/Non-Resident returns for all states that require an individual income tax return. You can find a listing of each of the 1040 state programs by visiting our state release list. To determine if TaxAct supported Part Year or Non-Resident filing for a previous year, please see our Previous Years page and […]

Order Processing Times

Download Purchases: For the purchase of any download product, if the program has been released, it is available as soon as payment is received. If you used a credit card your product will be immediately available for download. For check or money orders, your download will become available when your check or money order is received […]

Shipping & Handling Charges – CD-ROM

Select your product below to see the applicable CD-ROM shipping and handling charges. If you are unsure of whether you ordered the CD or the download, you may submit a Customer Service Request Form. There is no extra fee for the download version. You may download as many times as you need by logging in […]

DVD or Download

When you place an order, you have the option to purchase TaxACT as a download or on a CD-ROM. If you choose the CD-ROM, you will be billed an additional charge for shipping and handling. If you ordered a CD-ROM, you may still download if you choose to while you wait for your CD to […]