Professional Editions: Client Portals – File Approval Requests (Taxpayer)
If your preparer has requested approval on one or more files, follow these steps to review and submit your decision:
- Click Approve File in the email you receive.
- Log in to your account.
- Click the Files tab.
- Under From [Company Name], locate the file.
- Click the yellow Pending Approval button to review the file, then choose Approve or Reject.
- If the file can be previewed, click Approve or Reject near the bottom of the preview window.
- If the file cannot be previewed, you will be prompted to Download the file to review it before clicking Approve or Reject.
Approve
If you click Approve, you will see a disclaimer. If you agree, click Approve again to submit your decision.
Reject
If you click Reject, enter a reason for the rejection, then click Reject to submit your decision. The reason you enter is included with the email notification that your preparer receives.