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Professional Editions: Audit Defense, Powered by Drake Software

Overview TaxAct proudly offers Audit Defense, Powered by Drake Software.  This offering is a post-filing service that gives your clients (taxpayers) access to credentialed tax experts when they receive an IRS notice, state notice, audit inquiry, or experience tax-related identity theft. For eligible cases, the Audit Defense team assists with case communications and documentation related […]

TaxAct Professional – Client Fees from Refund (Bank Products)

To have your preparation fees deducted from your client’s refund, you must apply to work with a TaxAct partner bank who offers this service. To start the application, log into your TaxAct account and click on Bank Enrollment. Once your application is accepted, you can offer your clients the option to pay their fees via their […]

Professional Editions – Republic Bank Setup

With TaxAct Professional Edition, you can offer bank services through Republic Bank; however, you must first establish an account with the bank. Deadlines for applying with Republic Bank can be found via TaxAct’s Republic Bank product page. If you miss the bank application deadline, you can still provide tax preparation services with TaxAct, but you’ll […]

Professional Editions – Enter Default Credit Card Information

To enter default credit card or bank product information: From within your TaxAct Professional Edition program, click Preparer in the upper menu bar, hover your mouse over Master Information, then click Preparers. Click the Pencil Icon next to the preparer name, then click Electronic Filing Info. Click Enter Credit Card, and enter your information. Click Continue, and click Save and […]

No Account Error or Submission Problem – Professional Editions

If you receive the following error message: “Republic has informed us that based on your EFIN you are not enrolled to do bank products.” Please make sure you have set up an account with the bank. You must contact Republic Bank to do so. You can locate further information regarding the bank products by visiting […]

Bank Product Option for Client Return – Professional Editions

Bank products are services that tax preparers can offer to their clients. Cash Advances are loan products for taxpayers that are secured by their tax refund. With an Easy Advance from Republic Bank or a Fast Cash Advance from Santa Barbara TPG, you can provide a loan to your customers before e-file starts. The TaxAct […]

Santa Barbara Tax Products Group (TPG)

With TaxAct Professional Edition, you can offer bank services through Santa Barbara Tax Products Group (TPG); however, you must first establish an account with the bank. Deadlines for applying with Santa Barbara Tax Products Group (TPG) can be found via TaxAct’s Bank Product page. If you miss the bank application deadline, you can still provide tax […]