Orders are billed at the time of purchase. Multiple Charges If you see multiple charges on your credit card, review your TaxAct account to check the status of your filings. The e-filing status will help you understand why you may see multiple charges. If you purchase the federal program, and then later add a state […]
To update your payment information, follow these steps: Sign in to your TaxAct Account online. Click Orders & Downloads. Select the blue link update credit card information (you may need to scroll down). Click the Order ID and follow the on-screen instructions to update your payment details. This option may not be available for all […]
If you receive a special offer for discount pricing on a TaxAct product that has a link, you must click the special offer link provided in the message. Discounts will not be applied if you skip this step. After clicking the link, register for a new account or sign in to your existing account, as applicable, […]
TaxAct State Editions Anticipated release dates for TaxAct State Editions are listed below, with most releasing in January. For more details about forms available in each return type, go to https://www.taxact.com/forms. For more information on state release information, including updates on the availability of forms to print, see State Program Updates. 2025 Alabama Anticipated Release […]
If you re-file a return after it was initially rejected, the TaxAct program may prompt you to enter a credit/debit card number, even if you already paid when you first filed. You will not be charged again if: The primary identification number remains the same (Social Security Number (SSN) for personal tax returns or Employer […]
When you purchase prepaid or unlimited e-filing, that purchase is assigned to your account. When you sign into TaxAct with the username and password associated with that account, your Practice ID should automatically be added to your Preparer Information. To enter the verification information for your e-filing: From within your TaxAct Professional Edition program, click […]
Online To see a breakdown of charges on a specific return: Open your return. Click My Return, then click My Return Details. In the Payment Information section of the pop-up window, click My Return Fees to see an itemized list of charges. Alternatively, click on the shopping cart icon at the top right to see current […]
You can use the TaxAct Consumer Edition products Online (using a web browser) or on your Desktop (download the program). We offer a number of programs and packages to fit everyone’s tax filing needs. When you click the links below, they will each take you to a different webpage, and you can click either Online […]
To view and print the receipt for your payment of your TaxAct return: Sign in to your TaxAct Online account. If the navigation menu, choose Tax Returns, and open your return. On the left, click My Return, then My Return Details. Under Payment Information, click My Return Fees. A detailed break-down of the charges will […]
Credit card refund processing time for a TaxAct product vary from 3 to 10 business days depending on your credit card company or banking institution. TaxAct processes refunds for our TaxAct products immediately, but processing time varies between credit card companies and banking institutions. Contact your credit card company or bank to determine when you […]
Electronic Filing (e-filing) goes through TaxAct® to be transmitted to the IRS. The e-filing module is included in the TaxAct Professional Editions. E-filing with TaxAct is available for Federal 1040, 1065, 1120-S, 1120, 1041, and 990 returns. State e-filing is available for those states that assess personal income tax and for many business and estate […]
Why would my price change? As with many consumer products, the price you pay to prepare and file your taxes with TaxAct is subject to change throughout the year. The price listed on our website when you begin your return may be different from the price you see when you complete it. You will be […]
Should you have a question about the TaxAct Online fees, please use the steps outlined below to view the return costs: Sign in to your TaxAct Online account. Click on the My Taxes tile. Click on the Open link next to the return you wish to view the fees for. Once the return is open, click on […]
Good news – we’ve made tax time even easier from now on. From your TaxAct Account, you’ll be able to create, edit and access all of your TaxAct Online returns for 2014 and forward. You can also see the status of all your returns and federal refunds after e-filing, and update your account information in […]
TaxAct® offers two options to check your client billing report.From within the TaxAct Preparer’s program: Click on the Electronic Filing Manager tab (if you are in a clients return, press Ctrl + Q on your keyboard). Click on the Refresh button (two green arrows in upper left hand corner) to download the latest information from […]
If you have selected to use the TaxACT Online Ultimate Bundle, this allows you to prepare and file one federal and one state return. At the time you choose to print or e-file your federal or state return, our system will bill you the price of the TaxACT Online Ultimate Bundle.If you elect not to […]
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Select your product below to see the applicable CD-ROM shipping and handling charges. If you are unsure of whether you ordered the CD or the download, you may submit a Customer Service Request Form. There is no extra fee for the download version. You may download as many times as you need by logging in […]
