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TaxAct Product Fee Payment Options

TaxAct offers several ways to pay for both Online and Desktop products. Go to the Paying TaxAct Product Fees FAQ for more detailed information and options.

Macintosh Version Availability

At this time, there are no plans to release a TaxAct Desktop product for Mac operating systems. However, Mac users can still complete their tax returns by using TaxAct Online Products, which are fully compatible with most modern web browsers. For details on supported browsers and system compatibility, please visit our System Requirements page.

Clearing Browser Cache

If a page fails to load or you experience difficulties signing in to your account, it can be caused by your web browser cache (temporary browsing data for helping pages load more quickly the next time you access them). Clearing your cache will most likely resolve the issue. Before clearing your cache, close all other […]

Upgraded to Higher Federal Product

Each form you add has the potential to make a major impact on your overall return. In order to help maintain the accuracy of a return, there is not a way to downgrade the product used. If you believe you chose the more complex form in error, you may choose to start over by adding […]

What Do I Need to File?

Click any link below to go to our checklist for that return.  Complete the checklist before completing your TaxAct® return to save time. 1040 Individual Income Tax Return 1065 – Partnership Return 1120S – S Corporation Return 1120 – C Corporation Return 1041 Estates & Trusts 990 – Return of Organization Exempt From Income Tax

Blank Data Remove Space

If there are spaces remaining in any of the fields, the TaxAct desktop program interprets those spaces as data (even though you do not see any letters or numbers in that field). To ensure empty fields don’t have spaces in them: From within your TaxAct return (Desktop or Professional), click the data entry field (if a […]

System Requirements

The TaxAct online products require the latest version of Chrome, Firefox, Microsoft Edge, or version 13 or higher of Safari.  TaxAct desktop products require Windows 10 or higher.  Go to our TaxAct System Requirements webpage for details.

TaxAct Online vs. TaxAct Desktop (Download)

TaxAct® has two different types of products that allow you to prepare, print, and e-file your Form 1040 tax return: TaxAct Online and TaxAct Download. With TaxAct Online, you can add multiple returns to your account; therefore, a whole family can access their returns from the same account. You will access the account and return(s) […]

HSN and Amazon Download FAQs

Home Shopping Network How long is my voucher valid? Offer Valid until 11:55PM CT on 10/15/19 and is subject to change. What does my voucher cover? The $35 discount is valid on TaxAct Deluxe + Retail, Premier + Retail or Self-Employed + federal and state online bundles Who do I contact if I have issues […]

TaxAct Tablet App

TaxAct introduced an app for iPad® and Android™ tablet users for the 2013 tax filing season.  Starting with tax year 2015, there is no need to download or install a separate app for mobile devices. TaxAct Online‘s responsive design allows you to navigate the software with your chosen device, whether a laptop or desktop computer, phone, […]

What Does “Remember Me” Mean?

If you trust the device you are using to sign in, you can skip entering the verification code the next time you sign in by checking the box next to “Don’t ask again on this computer”. Otherwise every time you sign in, we will send a one-time-use verification code to your email address or mobile […]

Corrupt Message During Install

A file becomes corrupt when a piece of the file is either missing or altered. One of the main causes can be that the connection was disrupted while downloading. Please temporarily disable any download managers you may have running and attempt to download the file again.

Starting a New Return

To create a new TaxACT Online account you may use the instructions below. Please note that there is not a way within a current account to start over or create a second return for a second individual within the same account. Go to the TaxACT website Choose from the Free Federal, Deluxe Federal, or Ultimate […]