You can manage your data within your TaxAct account by submitting a privacy request to delete certain personal information. To submit a privacy request, follow the steps below: Individual To remove certain personal information from your account: Professional To remove certain personal information from your account: Privacy Portal You can also submit a request by […]
Steps to Check for Program Updates: Open your TaxAct program. Click Online in the upper menu bar. Select Check for Updates from the dropdown menu. Follow the on-screen instructions to select and install the federal or state updates you need. NOTE: This process verifies and installs the latest program updates. Your data will remain intact and will not be lost during the update.
TaxAct is committed to protecting your tax information. We partner with the IRS, state tax administrators, and other software providers to prevent tax and identity fraud. As part of this effort, we implement advanced security measures, including: We continually update our security protocols to keep your information safe. The TaxAct Service & Support team: Update […]
You can choose to edit your preparer preferences during setup by clicking the Preparer Preferences button. You can access and edit this information any time by clicking Preparer > Preferences. In the Preparer Preferences window, you can choose settings for your Client Manager, Electronic Filing Manager, and specify general preferences. Preference Options Client Manager Appointment […]
Installation Before proceeding, ensure that you have TaxAct Professional Editions installed. See Downloading and Installing TaxAct for installation procedures. Setup Import Master Information Returning users can save time by utilizing TaxAct’s Import Prior Year Online Master Information feature. Practice, Preparer, Client, and General information will be automatically populated based on last year’s entries. When you […]
The first time you launch the software, the TaxAct Setup Wizard will walk you through steps to set up Master Information, including Practice, Preparers, Client Status, Directories, and General categories. You can edit and access your Practice, Preparer, Client, and Return information through a secure online account anywhere, anytime. You’ll need to sign in to […]
To open an online return in the Desktop app, you must first have the TaxAct Desktop software installed. See Downloading and Installing TaxAct for steps to download and install the Desktop software. Once the Desktop app is installed, follow the instructions below to open an online return in the program:
As 2025 TaxAct state editions are updated, details will be added below to highlight what’s new in each release. Download Information | Federal Update Information | https://www.taxact.com/forms Alabama 2025 1040 V1.0 01/09/2026 – Form 40NR (Nonresident return) not approved for paper or electronic filing. V1.01 01/15/2026 – Form 40NR can be e-filed or paper-filed. No limitations. […]
Once you receive your order confirmation, you can download and install your TaxAct Desktop program. NOTE You can also download and install previously purchased software at no additional charge by following the steps below. To download TaxAct (Consumer), follow the steps below: Sign in to your TaxAct Account online. Click My Account > My Downloads. […]
New Customers There are multiple options available to accommodate the specific needs of your tax practice. See https://www.taxact.com/professional/products/pricing for detailed package and pricing information. Once you determine the type of returns you’ll be preparing and how many users you need (Single User or Multi-User), choose the edition or bundle that fits your practice and click Pre-Order. […]
TaxAct State Editions Anticipated release dates for TaxAct State Editions are listed below, with most releasing in January. For more details about forms available in each return type, go to https://www.taxact.com/forms. For more information on state release information, including updates on the availability of forms to print, see State Program Updates. 2025 Alabama Anticipated Release […]
You can purchase the professional program for the current and immediately prior tax years online. If you want to use a TaxAct professional edition program for an earlier year, call Sales at (319) 536-3571 for assistance. Go to our Previous Year Editions webpage for more information. You can electronically file returns for the current and […]
All TaxAct Customer Support: (319) 373-3600 Tax Professional Support: (319) 731-2682 Refer to our Contact TaxAct Service & Support page for support hours.
TaxAct Federal Desktop programs are available in early and final release versions. The early release version is usually released in late October for Professionals and December for Individual Consumers. The final versions of our Federal 1040 software programs are typically released in early January. The state modules begin releasing in early January and can continue […]
Each time you sign in, you may be prompted to verify your identity via a 6-digit verification code sent by text (standard text rates apply), email (only if you do not receive the code via text), or using an authenticator app. This extra layer of protection ensures only you can access your account. To choose how to […]
Follow these steps if you have forgotten your password: Click Sign In at the top-right of the TaxAct website. On the Sign In screen, enter the username, email address, or the mobile phone number associated with your TaxAct account. Click Sign In. On the Sign in with Password screen, click I forgot my password. Follow […]
Your account will be temporarily locked or disabled after multiple failed sign-in attempts. To regain access, either: Wait 15 minutes and try again Recover your password (steps below) Ensure that you are using the correct username. Password Troubleshooting If you have issues signing in: Double-check password spelling (use the “eye” icon) Turn off caps lock […]
Each time you sign into your account, you are prompted to verify your identity with a 6-digit verification code sent by text (standard text rates apply) or authenticator app. You must have a valid, domestic phone number associated with your account to use TaxAct and complete verification steps. This extra layer of protection ensures that […]
Online Sign In Go to Sign In Enter your username. Select Remember this device if using a private device. Click Sign in. Complete the ReCAPTCHA. Enter your password and click Continue. Enter the verification code to complete sign-in. See Related Links for details. NOTE: You must use the online sign in to manage or update account […]
TaxAct supports the use of several different third-party authenticators. For common issues that arise during verification, please see the troubleshooting links for each authenticator below. Duo Mobile https://guide.duo.com/common-issues Authy (mobile devices only) https://help.twilio.com/categories/19752372315419 Google Authenticator https://support.google.com/accounts/answer/185834?hl=en Microsoft Authenticator https://support.microsoft.com/en-us/account-billing/troubleshoot-problems-using-microsoft-authenticator-a3a74493-566b-4c2e-b949-a2789bac0fd3
If you live outside the United States of America, you can still order TaxAct software through the website, as long as all of the following are true: You have a valid US address, You have a valid US phone number, You will pay for your order with a US-based credit card. If you are a […]
If you get an error message that the prXXmaster.dat (or other DAT) file is locked or the program is unable to read or write to it, there has been an interruption of, or conflict with, the TaxAct program (substitute XX for the tax year in use). This could be caused by security software, Windows rights […]
To order a state module for your TaxAct Desktop program: Log in to your TaxAct Professional program. At the top, click Online, then click Order State Program. This launches the TaxAct website. Add the necessary state to your shopping cart and complete your purchase. While still logged into the website, from the Navigate menu, select Orders […]
At this time, there are no plans to release a TaxAct Desktop product for Mac operating systems. However, Mac users can still complete their tax returns by using TaxAct Online Products, which are fully compatible with most modern web browsers. For details on supported browsers and system compatibility, please visit our System Requirements page.
To help prevent identity theft, protect our tax professional customers, and comply with IRS regulations, you will be required to sign in each time you open the software, and again after 30 minutes of inactivity or every 24 hours—whichever occurs first. These requirements are part of the IRS Security Summit initiatives and apply to all professional tax software solutions across the industry, including TaxAct […]
TaxAct has simplified the Professional Editions installation process, starting with 2024. You can now click one link and install all desired products at the same time. For Enterprise Editions, once you install the program, you will be prompted to set up your practice the first time you launch the program. See Professional Editions – Online […]
You need a TaxAct Professional account to sign in to the program, and you need to purchase your TaxAct Professional Edition products before installing. See Professional Editions – Downloading and Installation TaxAct for more information. Installing State Editions To install state editions in TaxAct Professional Edition, follow the steps below: Open your return, then click […]
You can create a new personal or client return in TaxAct using the following methods. To create a new return in TaxAct Online, follow the steps below. If you need to delete a return, see Delete a Return for more information. Desktop To add a new client return in TaxAct Professional Edition: Go to File […]
All TaxAct products can be purchased on our website. Product offerings include: Individual (Form 1040): To order the TaxAct online program, go to our TaxAct Online Products webpage. To order the TaxAct download/desktop program, go to our TaxAct Download Products webpage. Business (Forms 990, 1041, 1065, 1120, or 1120-S): To order the TaxAct business programs, […]
TaxAct now includes the ability to convert previous year 1040 ProSeries, TaxSlayer Pro™, and Taxwise® client data. Below are some Frequently Asked Questions: What types of returns are converted to TaxAct? ProSeries 1040 Individual (all files ending with .23i or .23I extension), TaxSlayer 1040 Individual (all files ending with .23.ir_ extension), and TaxWise 1040 Individual […]
For an overview of features for the Professional Editions for Professional Preparers listed below, please visit our TaxAct Professional Tax Software website. Professional 1040 Professional 1040 State Professional 1065 (Partnerships) Professional 1065 State Professional 1120-S (S-Corp) Professional 1120-S State Professional 1120 (C-Corp) Professional 1120 State Professional 1041 (Estates and Trusts) Professional 1041 State (Limited states […]
To reflect all of the changes to the IRS’s ever-changing tax code, all TaxAct software packages are updated on a regular basis. We release TaxAct federal programs in Early Release and Final versions. As a TaxAct customer, you can download the latest versions of your TaxAct software from within your account. Use the table below […]
TaxAct Pro users can download and save PDF versions of all of their clients’ tax returns. Prior to Tax Year 2023 To download your clients’ tax return data from your TaxAct Pro account: Sign in to your TaxAct Professional app. In the top menu, click Preparer > Print Returns. In the Client Returns tab of […]
If you receive an error message when installing WebView2, this may be caused when the update to WebView2 is done by the Managed User and not the Admin User. To correct the error, update as the Admin using the following steps. Log in as Admin User. Navigate to the Download the WebView2 Runtime page on […]
TaxAct Professional customers can update information within their TaxAct account by signing into their account here: https://www.taxact.com/auth/. If you would like to update Firm, Preparer or Client information, you must sign-in to your TaxAct Professional Software to make these changes. Important: To the extent your request relates to your clients’ tax return information, such information […]
To search in Forms Explorer: From within your TaxAct Professional Edition program, Double-click to open a client return (if you are not already in one). In the Forms Explorer window, click the Search Forms field. Type a form number or related word (example: “4868” or “extension”), and Forms Explorer will show the related forms. Click […]
To grant network access to other preparers in your practice, the practice owner must “Invite” them to join your practice via email (instructions below). The email will include a unique link the preparer must click to create their own TaxAct Account so that the account will use your Practice ID. NOTE: If you are the […]
Keyboard shortcuts available in the TaxAct Professional Edition program: Action Command Add Client Return Ctrl + N Add Line Item Details Ctrl + D Back Ctrl + Left Arrow Basic Info Ctrl + T Client Manager Ctrl + B Cut Ctrl + X Document Manager Ctrl + Alt + D Review Alerts Ctrl + A […]
Restore a Local Backup File From within your TaxAct Professional Edition program, click File in the upper menu bar, hover your mouse over Restore Backup, then click Client Return(s). Click the circle next to Local, then click Next. Click Browse, then navigate to the folder where you saved your backup return, click the folder, then […]
With your TaxAct Professional Edition program, you can back up client returns and preparer information by following the steps below. NOTE: It’s a good idea to back up preparer information any time you make changes to it and to keep a backup in the Client Data folder of the default install location of the computer. […]
The TaxAct Enterprise Edition allows preparers to attach and associate documents and images with client returns for record keeping purposes. It allows the attachment of scanned images of client documents (W-2, 1099, etc.). Although this does not automatically import the document into the return, you are able to keep scanned images of client documents with the […]
To change any of your preparer information that appears on the returns, cover letters, and invoice: In your TaxAct Professional Edition program, click Preparer in the upper menu bar, then hover your mouse over Master Information, then click Preparers. In the window that appears, click the Pencil Icon next to the Preparer Name you want to edit. […]
Various functions for the TaxAct Professional Editions are toggled on and off through the Preparer Preferences dialog box: From within your TaxAct Professional Edition program, click Preparer in the upper menu bar. Click Preferences, then click Miscellaneous, to control the following: Client Manager Display Settings Show preview of selected client information Show only the last […]
To access professional tax materials compatible with the TaxAct program, visit TaxAct Professional Resources. Visit Nelco Office Supplies to access information about obtaining folders, envelopes, and covers for your clients’ tax returns.
Donation Assistant is not available in TaxAct Professional Editions. We appreciate customers’ comments and suggestions as we use these to help determine ways to enhance TaxAct programs each year. A compilation of these comments and suggestions are maintained every season and are reviewed prior to the start of development for the following year’s product. Please […]
When you check for (and run) updates for your TaxAct Professional program, any client returns affected will automatically be updated. When the update is complete, you’ll be prompted to view the Update Summary Report to review which client returns changed due to the update. The steps below allow you to view that report at a […]
The TaxAct® Accuracy Guarantee does not cover the Professional Editions. Paid preparers are responsible for reviewing the return for accuracy. If you are signing the return as a paid preparer, the IRS will ultimately hold you accountable for the return’s accuracy. If you determine there is a problem, you can either override the entry or […]
If there are spaces remaining in any of the fields, the TaxAct desktop program interprets those spaces as data (even though you do not see any letters or numbers in that field). To ensure empty fields don’t have spaces in them: From within your TaxAct return (Desktop or Professional), click the data entry field (if a […]
The TaxAct® program supports the preparation of business tax returns, but not the employer reporting forms (example: Form 941, Form 944, Form 940, Form 945, Form 8027, or Form 5500). You can access the forms and other information through the IRS: IRS Publication 15 Publication 15 (Circular E), Employer’s Tax Guide Publication 15-A Employer’s Supplemental Tax […]
TaxAct offers product guarantees for each of our product formats, online and download: Guarantees for TaxAct Online $100k Accuracy Guarantee (consumer 1040, 1065, 1120, and 1120-S products only) Maximum Refund Guarantee (consumer 1040 products only) Satisfaction Guarantee Guarantees for TaxAct Download $100k Accuracy Guarantee (consumer 1040, 1065, 1120, and 1120-S products only) Money-Back Guarantee Maximum […]
Once you make all your Master Information selections, the Setup Wizard prompts you to set defaults for various forms you use in your practice. Once you complete the setup for each form, a green checkmark will appear on the tile so you can easily see which you have not yet completed. Set Master Forms Defaults […]
Individual preparer information can be added and/or modified in the Preparer Master Information dialog box. The preparer section allows you to: Click Add New Preparer to add a new preparer. Click the Pencil icon to edit a preparer. Click Inactive to remove a preparer from the active list. NOTE: The first preparer you add should […]
