To locate the TaxAct Terms of Service, see https://www.taxact.com/terms-of-service. To locate the TaxAct Privacy Notice, see https://www.taxact.com/privacy-notice. FAQ: 51919
To calculate estimated tax payments needed for the current tax year (available only in the early-release version of the software): From within your TaxAct return, click Federal. On smaller devices, click the menu in the top left corner of your screen, then click Federal. Click 2025 Estimated Tax Payments, then click Yes. Continue with the […]
The TaxAct website includes a Notice Review service. Notice Review can help you understand what type of IRS notice you have received and why. More importantly, it will provide information to help you understand the notice and the steps you need to take to resolve the situation with the IRS. For more information, go to […]
Your Adjusted Gross Income (AGI) amount from last year is used as an electronic signature for this year’s return. This information helps the IRS confirm the identity of the person filing the return. Error codes beginning with “IND-031” and “IND-032” are issued when the AGI entered does not match the information in the IRS e-file […]
Safe Harbor Payment To reduce or avoid penalties, pay the following by April 15th: 90% of your current year tax, or 100% of last year’s tax (110% if your prior-year AGI amount was greater than $150,000; $75,000 if MFS) Underpayment Penalty & Interest Paying the safe harbor amount helps reduce penalties, but interest may still […]
If you need an extension of time to file your tax return, you can create and file an extension Form 4868 to request a 6-month extension of time to file your return through TaxAct. Note the following: If you expect a refund, you don’t need to file an extension, but it will protect you from late-filing […]
Annual PCI compliance validation is required for all merchants who process credit card payments through Drake Pay. This validation ensures alignment with current PCI Data Security Standard (PCI DSS) requirements and industry best practices for secure payment processing. Drake Pay has partnered with MAXpci to facilitate PCI compliance. After enrolling in Drake Pay, you will receive an […]
If you owe tax, you have several options for paying the tax due on your federal tax return. IMPORTANT: The tax liability, or balance due on the return, is paid separately from your TaxAct fees. The TaxAct fee does not include taxes owed. For more information about TaxAct product fees, see the TaxAct Product Fee Payment […]
The taxpayer’s prior year Adjusted Gross Income (AGI) amount is used as an electronic signature for the e-filed return. This information helps the IRS confirm the identity of the person filing the return. Error codes beginning with “IND-031” and “IND-032” are issued when the AGI entered by the taxpayer does not match the information in […]
NOTE Refund Advance loans have ended for 2026. If you are interested in learning about a Refund Advance, visit https://www.taxact.com/refund-advance. The following answers some frequently asked questions. How can you offer this at no extra cost? It’s true—you don’t have to pay any fees for a Refund Advance loan. If you are eligible for a Refund […]
Executive Order 14247 mandates the transition to electronic payments and phases out disbursements by paper check. In accordance with this order, the IRS will be phasing out paper checks beginning on September 30, 2025. See the news alert IR-2025-94 for details. When filing your return through TaxAct, if you have a refund you can select either Direct […]
The IRS doesn’t initiate contact with taxpayers by email, text messages, or social media channels to request personal or financial information. This includes requests for PIN numbers, passwords, or similar access information for credit cards, banks, or other financial accounts.The IRS provides tips a list of common scams on their Recognize tax scams and fraud […]
Use the e-File and Tax Refund Status webpage to check the status of your own income tax return filed through the TaxAct. Note. If you cannot find your return status: You may be entering the wrong Social Security Number (SSN). The SSN entered should be the primary taxpayer SSN for the return (first SSN listed on Form […]
If you provide care to an individual who has a physical, mental, or emotional handicap, the difficulty of care payments you receive are generally excluded from income. Review the information below to determine how to report these payments, if necessary, on your tax return. See the IRS Certain Medicaid Waiver Payments May Be Excludable From […]
To report the sale of your main home on an installment contract in the TaxAct program, follow the steps below. Online Dashboard From within your TaxAct return, click Income. On smaller devices, click the menu at the top left corner of your screen, then make your selection. Click the Explore More drop-down. Click Add beside Installment […]
You have several options for paying the tax due on your state tax return. The available options are presented during the Q&A and shown in the filing instructions. It is essential to carefully review and print your filing instructions as prompted and to check the status of your return. Payment options vary by state – […]
If your tax return results in a refund, there are several options that you can choose from. Direct Deposit You can elect to have a refund directly deposited into up to three accounts at a bank or other financial institution (such as a mutual fund, brokerage firm, or credit union) in the United States. If […]
Estimated tax payments are periodic prepayments made to the IRS and state tax agencies to cover income not subject to withholding. This includes income from self-employment, interest, dividends, rental income, capital gains, and other earnings. TaxAct provides tools to help calculate, schedule, and manage these payments efficiently. Individual Estimated Tax Payments are calculated and paid […]
You can set up monthly electronic funds withdrawals for your installment request when you enter your information for Form 9465 Installment Agreement Request. Filing Form 9465 does not guarantee your request for a payment plan. The IRS will contact you to approve or deny your installment plan request. To enter Form 9465, follow the steps […]
REJECTION CODE F1040-510 Primary Taxpayer Was Claimed As A Dependent on Another Return If your return was rejected because you were claimed as a dependent on another return, double-check the personal information you entered. If your name, SSN, or other data is incorrect, fix the mistake and resubmit your return. See Changing Basic Information (Name, […]
If your return is rejected with IRS rejection code R0000-902-01, the Taxpayer Identification Number (TIN) for the primary taxpayer has already been used on a return filed with the IRS. In most cases, the taxpayer’s social security number (SSN) was entered incorrectly. To fix this error and refile, go to the Changing Basic Information (Name, […]
To access Form 1310 in the TaxAct program, follow the steps below. Online Dashboard From within your TaxAct return, click Taxes & Miscellaneous. On smaller devices, click the menu at the top left corner of your screen, then make your selection. Click the Other Tax Forms drop-down. Click Add beside Claim a Refund For a Deceased […]
If a return has generated a Net Operating Loss (NOL) in the current year, there will be a Green Alert in the return titled Green Alert – Net Operating Loss. The NOL amount will be reflected on Line 25 in Schedule A – NOL of Form 1045, Application for Tentative Refund. Instructions to review/modify the […]
If your federal return is rejected due to Error Code F1040-511 or F1040SSPR-511, then the primary taxpayer is already listed as “Spouse” on a previously filed return with filing status “Married Filing Separate.” If one of the spouses already filed using “Married Filing Separately” as the filing status, the other spouse cannot file a separate […]
If your e-filed return or extension (Form 4868) was rejected, the nature of the error you receive dictates which section of the Q&A you will need to review to correct the error. After you have reviewed the applicable section(s) carefully and corrected any data errors, we recommend you print your return and review it again […]
Your return will be rejected if your Social Security Number, name, or a number from your Form W-2 was incorrectly typed. Review and correct your personal information by following the steps in Changing Basic Information (Name, SSN, Birthdate) FAQ. Then, repeat the filing steps to resubmit your return. If the correction requires you to print […]
Federal To apply a federal refund to next year’s estimated taxes, follow the steps below. Online Dashboard From within your TaxAct return, click Taxes & Miscellaneous. On smaller devices, click the menu at the top left corner of your screen, then make your selection. Click the Other Return Info drop-down. Click Add beside 20YY Estimated Tax […]
This amount is generally only taxable if you itemized deductions in the prior year. To enter or review your state income tax refund in the TaxAct program, follow the steps below. The program automatically uses the Form 1040 State Refund – State Refund Worksheet to determine the taxable amount based on the information entered for […]
Form 1099-G is used to report a variety of government payments, including: Unemployment compensation (Box 1) – See Form 1040 – Unemployment Compensation for details on data entry. State or local income tax refunds, credits, or offsets (Box 2) – See Form 1099-G – Box 2 – Entering State Income Tax Refund in Program for […]
The alimony recapture rule helps ensure that alimony payments are made as true ongoing support rather than large upfront property settlements disguised as alimony. If alimony payments decrease substantially during the first three calendar years after they begin, part of the payments may need to be “recaptured.” This means the payer may have to include […]
Generally, the IRS will process and issue refunds within 21 days. In some situations, your refund may take longer to be processed by the IRS or your financial institution. The IRS Where’s My Refund? page provides an actual personalized refund date as soon as the IRS processes your tax return and approves your refund. The […]
Reject Codes R0000-504-02, SEIC-F1040-501-02, SEIC-F1040-535-02, SEIC-F1040-536-01 and SEIC-F1040-537-01 If a federal return is rejected by the IRS with rule number SEIC-F1040-501-02, SEIC-F1040-535-02, or R0000-504-02, a child’s name, social security number (SSN), or birth date does not match IRS records. For rejection R0000-504-02, the child was claimed as a dependent; for rejections SEIC-F1040-501-02 and SEIC-F1040-535-02, the […]
To fix the rejection for prior year AGI/PIN mismatch, follow these steps: From within your TaxAct return, click in the top left corner of your screen, then click Filing. Click E-file, and continue with the interview process until you reach the screen titled We recommend using your 20XX AGI to verify your identity. Click the […]
If your return was rejected due to incorrect AGI or PIN information, you’ll see a red alert when attempting to resubmit without correcting the issue. This alert will remain visible until you update at least one of the affected fields. Verify and update the AGI and/or PIN fields in your return. If your rejected return indicated you were a “first-time filer […]
How do I get paid?Funds are deposited into the bank account you provided during the merchant application process. How quickly are payouts deposited into my account?Typically, payments are deposited into the bank account (provided during the merchant application process) within 2 business days from the date of sale. Is there a minimum amount that must […]
What is the Drake Pay Back-Office Portal?The Back-Office Portal is a tool available to all users so they can review transaction data, disputes, and deposits for all locations. Users can also view their fee profile, other business specific information, and export data with which reports can be created. How do I access the Drake Pay […]
If you choose to have your tax refund deposited onto a Serve® prepaid debit card, you can enjoy a secure, flexible, and easy way to access your funds. The Serve® card is accepted anywhere American Express® Cards are accepted, and offers a range of benefits. Benefits Free online registration No credit checks No minimum balance […]
If you need to correct a state individual tax return filed through TaxAct, follow the steps below to prepare and file an amended return. Obtain a copy of the original return. See the FAQ How to Obtain a Copy of a Tax Return for details. Determine the specific updates or corrections needed for your […]
If you claimed the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC), the IRS shows your refund will be released mid-February. Refunds should be available in your account by the first week of March if you chose direct deposit and there are no other issues with your tax return. The IRS […]
You can file an amendment with TaxAct, even if you used a different provider or mailed in your original return. If you didn’t file your original return with TaxAct, TaxAct won’t have your original figures. You must re-create your original return as it was submitted to the IRS or state. Once your return looks like […]
An amended Form 1041 should be filed only if the IRS or state has already accepted the original 1041 return and you need to make changes due to an error, omission, or legislative update. If you filed the original return through TaxAct, you can create an amended return for free, however, there may be fees […]
To create and file the amended partnership return in TaxAct: Ensure that you have a copy of your original return. If you used TaxAct to file the original, you can choose to print a copy of the original return at this time. If you already have a copy, continue below. If you used another program, […]
TaxAct does not support e-filing of superseded returns; they must be paper-filed. To file a superseded return, modify the return and mail it to the address in the filing instructions. The IRS will treat it as superseded if it receives it within the original deadline (including extensions). Amended returns can be e-filed through TaxAct, following […]
To create and file the amended corporate return in TaxAct: Ensure that you have a copy of your original return. If you used TaxAct to file the original, you can choose to print a copy of the original return at this time. If you already have a copy, continue below. If you used another program, […]
To create and file the amended S corporate return in TaxAct: Ensure that you have a copy of your original return. If you used TaxAct to file the original, you could print a copy of the original return at this time. If you already have a copy, continue below. If you used another program, or […]
Refund or Tax Due Amount Changes at the Top of the Screen Any changes made to your return after filing will automatically update the Federal and/or State refund or tax due amounts displayed at the top of the screen. Be sure to print or save a copy of the original return you filed with the […]
If you received IRS Letter 12C, you will need to provide the IRS with the requested documentation so they can finish processing your return. Letter 12C typically requests the following items: a copy of the Form 1095-A that you received showing your Marketplace health insurance coverage, the completed Form 8962 that reconciles the advanced Premium […]
IRS General Audit Categories IRS Notices Letter (or Correspondence) Audit Office (or Desk) Audit Field Audit Taxpayer Advocate State Notices. IRS Notices and Audits Information: For information on a specific IRS notice, review the Notice Review – IRS Notice Listing FAQ. To contact TaxAct for assistance with your IRS or state notice, see the Received […]
If you can’t see the Republic Bank Refund Advance option when filing your client’s return, try the following: Scroll down – The Refund Advance feature may be located further down the page. Ensure you’ve scrolled all the way. Check eligibility – Your client’s return may not meet the qualifications for a Refund Advance. Verify eligibility with Republic Bank. […]
The refund amount or amount owed displayed in TaxAct remains unchanged after you file, pay, or receive your refund. Just like a printed tax return, the numbers remain static for record-keeping purposes. The amount shown in TaxAct reflects what was filed with the IRS, but it does not update based on payments or refunds received. TaxAct does not provide a live update of […]
Checking Your State Return Status Visit the E-File and Tax Refund Status webpage of the tax agency you used to file. Keep in mind that state return acknowledgments may take up to 10 days. Checking Your State Refund Status Visit the State Resources webpage for your state’s tax department. Each state has different processing times, so delays may vary.
If your return was rejected with either of the following IRS codes, you did not provide the information necessary to verify your e-filed return: IND-031: The primary taxpayer’s prior-year AGI or Self-Select PIN doesn’t match IRS records. IND-032: The spouse’s prior-year AGI or Self-Select PIN doesn’t match IRS records. For more information on these signature […]
If you itemized your deductions in the previous year, all or some of your prior year state income tax refund may be considered taxable income on this year’s Federal tax return (Schedule 1 (Form 1040), Line 1). If you claimed the standard deduction, the state refund is not taxable. For information on entering the state […]
Form 2439 Notice to Shareholder of Undistributed Long-Term Capital Gains is a form received after the end of the year like any other form (i.e. W-2, 1099-INT, etc.). If you received a Form 2439 with an amount in Box 2 Tax paid by the RIC or REIT on box 1a gains, you would report the […]
Per IRS Instructions for Schedule A Itemized Deductions, page A-7: Refunds and rebates. If you received a refund or rebate in 2022 of real estate taxes you paid in 2022, reduce your deduction by the amount of the refund or rebate. If you received a refund or rebate in of real estate taxes you paid […]
Below are links to state refund status webpages. Specific questions about a state refund should be directed to the relevant state agency. For information on the status of a federal refund, see the IRS’s Where’s My Refund? webpage. Alabama Illinois Mississippi Oklahoma Arizona Indiana Missouri Oregon Arkansas Iowa Montana PennsylvaniaPhiladelphia, PA California Kansas Nebraska Rhode Island Colorado […]
The IRS and state tax agencies have implemented policies to protect you from fraud. Many agencies have changed their approval process in order to prevent those trying to steal your refund from succeeding. As a result, some refunds may be issued later than others. Refunds are not controlled by TaxAct, so you can still complete […]
What is Drake Pay? Apply online and be ready to take payment within 48 hours of application submission if approved. Enable in-person payments as well as mobile and online. Provide your customers with credit, debit, and contactless payment options that typically get you paid in 2 business days. Why should I choose Drake Pay? Drake Pay […]
When you elect to have your TaxAct software fees deducted from your refund, you agree to a transfer of money through our bank partner, Republic Bank. You are able to view or print the Republic Bank Application that lists all bank transfer fees by following these steps: From within your TaxAct Online return click Return under Print Center. […]
TaxAct implemented an e-file qualification that prevents you from filing Form 8962 Premium Tax Credit (PTC) if IRS Publication 974, Worksheet X is used on Line 28. This was done because IRS business rules do not allow for this scenario, and if it were e-filed, you would receive e-file rejection error F8962-043-02. Rejection code F8962-043-02 […]
You may not be seeing the TPG refund options when filing your client’s return because: You need to scroll down. The Fast Cash Advance option may be lower on the page than your screen allows you to view without scrolling. Please check to make sure that you have scrolled down all the way. Your client’s […]
If the return was rejected for the reason “If Item H checkbox is not checked and Line 1 has a value equal to or greater than 5,000, then Schedule B (Form 990, 990-EZ, or 990-PF) must be attached to the Return (Rule Number: F990EZ-034-01),” you will need to check the box for Item H. To […]
TaxAct partners with Republic Bank & Trust Company (member FDIC) to allow TaxAct program fees to be deducted from your tax refund. When you choose to have your TaxAct fees paid from your tax refund in the filing steps, you must accept the Refund Transfer Application and Agreement. Section 5 of that agreement authorizes Republic […]
Our servers stamp your electronically filed (e-filed) return with your local time. Our records (and emails you receive from us) are stamped with our local time (Central Standard Time). You can adjust the time provided for your time zone.
We have been unable to determine why returns containing a deceased taxpayer or spouse are being rejected by the IRS (with rejection code IND-031-03 when the taxpayer listed on the return is deceased and IND-032-03 when the spouse listed on the return is deceased). The IRS maintains that they are rejecting them correctly, however even […]
To correct the RBIN in the Republic Bank system and resubmit the bank applications: Log in to the Republic Bank website. Correct your RBIN. Go to the Rejected Applications tab to update the rejected bank applications with the new RBIN. Note. All rejected bank applications must be corrected on the Republic Bank website. Before submitting […]
For the most current status of your Federal tax refund, download the IRS2Go Mobile App via Google Play, AppStore, or Amazon. You may also go to the Internal Revenue Service website or call them at 800-829-1954 (long hold times are possible). The Internal Revenue Service website is updated once every 24 hours with information on […]
According to the IRS Understanding Your 5071C Letter webpage, this letter may be sent when the IRS needs more information to verify your identity in order to process your tax return accurately. Receiving this letter DOES NOT necessarily mean your identity has been stolen, but only that the IRS needs to verify your identity prior […]
In TaxAct® Online and Desktop editions, you can add line item information to a field. This is useful if you need to add several numbers together to figure the total amount to enter on a particular form, or if you would like to add comments to a given field. Note. For Online returns, first click […]
Unlike other capital gain transactions, you cannot enter the word “Inherited” as the Date Acquired on Form 6252 Installment Sale Income. However, since the sale of inherited property is treated as long-term regardless of the actual holding period, you may leave the Date Acquired blank. This is not required for Form 6252. The TaxAct program […]
There are many reasons you could have received a notice regarding your Form 1099-MISC Miscellaneous Income. The most common reasons are listed below: The form was never entered into the TaxAct program and the income was not reported elsewhere on the return. Entry error: Example of a transposed number: The number that should have been […]
IRS Letter 525 is issued to inform the taxpayer of proposed changes stemming from an IRS examination. The letter explains the changes to the tax return and requests payment of the balance due (or outlines the amount of the adjusted refund). Sections of Letter 525 Header – This area contains the notice date, your Social […]
See the following instructions if you received one of these IRS rejection codes: “FW2-502,” “1099R-502-02,” “F2439-502-01,” or “FW2G-502.” Understanding reject code “FW2-502:” If your return is rejected with this code, the Employer Identification Number (EIN) you entered for a Form W-2 Wage and Tax Statement does not match the number in the IRS Masterfile. An […]
Per the IRS Letters and Notices Offering an Appeal Opportunity webpage: Letter 531 – Notice of Deficiency You will get this letter if you owe additional tax or other amounts for the tax year(s) listed in the letter. The letter explains how to dispute the adjustments if you do not agree. If you want to […]
If you received an IRS notice and it is indicating an Accuracy Related Penalty, this penalty is assessed when a significant amount of taxable income is omitted from the return. You will need to provide the IRS written explanation of how you acted in good faith and how the omission of the information was not […]
IRS Rejection Code “IND-116,” regarding the age of a dependent in relation to taking the Child Tax Credit, indicates that the information entered on the federal tax return is not the information in the IRS database. As the IRS receives their information from the Social Security Administration, if the date of birth entered for the […]
If your California return was rejected with Rule Number F540/NR/NRS/2EZ-170 (or 180), the California Franchise Tax Board (FTB) is saying the amount entered as the Prior Year Adjusted Gross Income (AGI) is not matching their records. It is possible California’s records are incorrect, but you can still e-file the state return. If you need help […]
TaxAct supports the individual tax return on Form 1040 U.S. Individual Income Tax Return but does not support Form SS-8 Determination of Worker Status for Purposes of Federal Employment Taxes and Income Tax Withholding. This form is a request for a determination letter from the IRS regarding a worker’s status and is completely separate from […]
Quickly check the Federal E-filing status: From within your TaxAct Professional Edition program, click Clients in the options bar to view the Client Manager screen (if it is not already visible). Look at the Fed EF Status column for your client to quickly see their federal e-filing status. Check the complete e-file status in the TaxAct program: From within your TaxAct […]
If your California return is rejected due to a mismatch of the AGI and PIN information, you still have the opportunity to make changes to get the return accepted. To correct the California rejection for your AGI/PIN mismatch, you have two options: Option 1: You may contact the California Franchise Tax Board (FTB) at 1-800-852-5711 […]
To toggle the Refund/Owe indicator on or off in your TaxAct Professional program: From within your TaxAct Professional Edition program, click Preparer in the upper menu bar, then click Preferences. Click Miscellaneous, then scroll down to the Miscellaneous section. Make sure the checkbox next to Show the refund/owe indicator (when applicable) is checked (click the […]
The IRS instructions for Form W-4 Employee’s Withholding Certificate to calculate your allowances does not account for all possible situations. See the IRS information below relating to withholding. Per IRS Publication 505 Tax Withholding and Estimated Tax, page 5: Getting the Right Amount of Tax Withheld In most situations, the tax withheld from your pay will […]
Unfortunately, we can’t determine all the deductions and credits for which you might be eligible. To make sure you haven’t missed any possible deductions or credits, return to the Federal and State Q&A sections and review them step-by-step. If you are using the TaxAct Online software and preparing an individual return, you may add on […]
If you did not directly receive the prior year’s tax refund, meaning it was used to pay a debt on your behalf, it is still considered income to you in the current year.
If you filed a tax return with a spouse who died in 2022 and you want to change the name of the taxpayer on the refund check, you must file Form 1310 Statement of Person Claiming Refund Due a Deceased Taxpayer. This form can be e-filed with the return. To access Form 1310 in the […]
There are a number of IRS letters and notices that are sent as either Examination Letters, Collection Letters, or Notices. Go to the IRS Letters and Notices Offering an Appeal Opportunity webpage for a brief summary of each of the following letters or notices: Letter 11 – Final Notice of Intent to Levy and Notice […]
The IRS requires tax software companies to receive a customer’s consent before showing any third-party options, such as different ways to pay for your software fees or receive your refund. If you e-sign your consent through the TaxAct program once, you will not need to sign it again. Your signature DOES NOT give TaxAct® the […]
The Office (or Desk) Audit is an in-person interview and review of the taxpayer’s records and is usually done at a local IRS office. Most audits of individual returns (except for the self-employed) are office audits because the returns are not as complex. Often these audits will only cover a few specific issues which the […]
The Field Audit is an in-person interview and review of the taxpayer’s records that is usually conducted at the taxpayer’s home, place of business, or accountant’s office. Audits of business returns, especially for self-employed individuals, are often done at the taxpayer’s place of business and are more involved than audits of individual returns. The term […]
The Letter Audit (or Correspondence Audit) is conducted entirely by mail. The IRS will send a letter asking for additional information about an item on your return, such as a deduction claimed for charitable contributions or medical expenses. This type of audit could become an office audit if the IRS is not satisfied with your […]
Below is a list of common IRS Notices. You can find your notice number on page 1 at the top right. Click a link below that matches the number on your notice to be taken to our corresponding FAQs. Most Common CP 2000 CP 12 CP 11 Letter 525 CP 12C Other Notices CP 09 […]
This notice sent from the IRS is to alert the taxpayer that they may be eligible to receive the refundable Earned Income Credit based on the data supplied on their return. The notice contains a questionnaire to complete and submit to the IRS for the Earned Income Credit claim. After completing the questionnaire, if the […]
This notice is issued to inform the taxpayer that the IRS has made changes to their return which results in an adjusted overpayment that will be refunded within 4 to 6 weeks if no other taxes or past due debts are owed. Sections of the CP 12 Header – This area contains the Notice Number, the […]
This notice informs the taxpayer that the IRS has made changes to their return based upon the information the taxpayer has provided. Due to these changes, additional taxes are now due. Sections of the Notice: Header – This area contains the Notice Number, the applicable tax year, the notice date, your Social Security Number, and […]
The IRS is contacting your because their records indicate there is an outstanding refund check issued to the taxpayer – the refund check is outdated and no longer valid. If you still have the check, destroy it and contact the IRS to receive a new refund check. If the check is lost contact the IRS […]
The IRS was unable to apply the taxpayer’s overpayment to the following year’s taxes as requested on the return. This could be caused by an adjustment to the filed return or the IRS record of payments made did not match the payments claimed on the return. The notice could also be generated if the IRS […]
This notice informs the taxpayer that the IRS is taking all or a portion of the overpayment (refund) from one account and applying it to an underpayment (balance due) for another account. There may be additional information on the notice regarding protection from your spouse’s debts (Injured Spouse Relief). Sections of the Notice: Header – […]
This notice is to tell you that the IRS intends to levy or legally seize property to satisfy your tax debt. You should pay the balance due or, if the full payment cannot be made at this time, contact the IRS immediately at the number listed on the notice. The notice gives you 30 days […]
The IRS issues this notice to inform the taxpayer that they intend to levy against their Social Security Benefits. The notice contains the steps necessary to be taken within 30 days to prevent the IRS from this action. The taxpayer has a balance due on their account for which they have previously received a notice. […]
The CP 161 is not a math error notice. It shows the underpaid tax according to the IRS records. CP 161 shows the tax you reported on the return, the payments the IRS applied, and the resulting underpayment the IRS has on record. This notice is a reconciliation issue and the starting point is generally […]
This is the first reminder notice that you have a balance due on a tax account. The IRS has previously sent a notice about a balance due on a tax account. This reminder notice alerts you that there is an outstanding balance and, if not paid within 10 days, the possible actions the IRS may […]
This is the final notice that you have a balance due on a tax account. The IRS has previously sent the taxpayer notices about a balance due on a tax account. This urgent notice alerts you that there is an outstanding balance and the IRS intends to levy or take your state tax refunds. Sections […]
This is a notice the taxpayer would receive if he or she has an installment agreement with the IRS for an outstanding tax balance and the IRS considers you in default on your installment agreement. Examples of default causing actions are: missing a payment, new balance due, or not filing a tax return. The notice […]
IRS Notice CP 2000 is referred to as the Notice of Proposed Adjustment for Underpayment/Overpayment and is the most common notice sent out by the IRS. The IRS compares informational returns filed by companies on Forms W-2, 1098, 1099, etc. with information as reported by the taxpayer on their return, and issues a CP 2000 […]
The IRS has adjusted your tax return which affected the amount of the refund applied to the following year’s estimated tax payments as requested on the tax return. The notice explains the changes to the tax return and the resulting adjustment to the amount applied to the estimated payments, you should adjust your tax return […]
This notice is issued to inform the taxpayer that the IRS has adjusted their tax return and there is a balance due because of the adjustment. The notice will explain the changes to the tax return and request payment of the balance due. Sections of the CP 11 Header – This area contains the Notice […]
The IRS has adjusted your tax return including the Earned Income Credit (EIC) and there is a balance due because of the adjustment. The notice explains the changes to the tax return and the EIC. If you do not agree with the change, call or write to the IRS at the phone number or address […]
The IRS has made changes to your tax return and there is nothing owed or no refund based on the adjustment. The notice explains the changes to the tax return (and/or Earned Income Credit). If you agree with the adjustment(s), make the appropriate changes to your tax return record. If you do not agree with […]
The IRS has adjusted your tax return and these changes affect your refund. The notice explains the changes to the tax return and the amount of the overpayment that was applied to your tax balance from prior year returns. If you agree with the adjustment, make the changes to your tax return records to reflect […]
This is not a bill – the IRS has made changes you requested to your tax return and there was an overpayment based on this adjustment. You will be receiving an additional tax refund within 2-3 weeks of the notice. The notice explains the changes to the tax return. If you agree with the adjustment(s) […]
This notice informs the taxpayer of a balance due because of an audit examination of their return. Sections of the Notice: Header – This area contains the Notice Number, the notice date, your Social Security Number and the IRS contact number. Explanation – The explanation portion details the IRS audit adjustments to the tax return […]
This notice informs the taxpayer that the estimated tax payments received by the IRS and posted to their account does not match the tax payments claimed on the return, leaving a balance due. There may also be information included for any changes made to the return. The notice shows the credits the IRS has received […]
The CP 54 series of notices is issued to alert the taxpayer that: there is a problem with name and identifying number on the tax return or the estimates paid, or the IRS is holding a refund for a prior year because the name and Social Security Number (SSN) or IRS Individual Taxpayer Identification Number […]
The CP 75 series of notices are issued to inform the taxpayer that their Earned Income Credit (EIC) portion of their refund is being delayed while the IRS is examining the return or determining their eligibility. The notice will state why the IRS is delaying the EIC portion of your refund and what information or […]
If you have received this notice, it means you have failed to file a tax return. The type of return and tax period will be shown in the upper right corner as well as in the body of the notice. You received this notice because the IRS has reason to think you meet the filing […]
The CP 79 is sent by the IRS to notify the taxpayer that they will need to complete Form 8862 Information To Claim Certain Credits After Disallowance to claim the Earned Income Credit (EIC) on a future tax return. This is generally caused by the taxpayer being disallowed or receiving a reduced EIC. Form 8862 […]
The CP 79A is sent by the IRS to notify the taxpayer that they are banned from claiming the Earned Income Tax Credit (EIC) and will need to complete Form 8862 Information To Claim Certain Credits After Disallowance to claim the EIC on a future tax return. This is generally caused by the taxpayer being […]
If your federal return is rejected with one of these codes, the taxpayer or spouse did not enter an Identity Protection Personal Identification Number (IP PIN) or the number he or she entered is invalid or incorrect. If you have misplaced the IRS letter containing your IP PIN, see the IRS Get An Identity Protection […]
There are many reasons you could have received a notice regarding your Form(s) 1099-R Distributions From Pensions, Annuities, Retirement or Profit-Sharing Plans, IRAs, Insurance Contracts, etc.. The most common reasons are listed below: The form was never entered into the TaxAct® program and the income was not reported elsewhere on the return. Entry error: Example […]
There are many reasons you could have received a notice regarding your Form(s) W-2 Wage and Tax Statement. The most common reasons are listed below: The form was never entered into the TaxAct® program and the income was not reported elsewhere on the return. Entry error: Example of a transposed number: The number that should […]
There are many reasons you could have received a notice regarding your Form 1099-INT Interest Income and/or Form 1099-DIV Dividends and Distributions . The most common reasons are listed below: The form was never entered into the TaxAct® program and the income was not reported elsewhere on the return. (According to the IRS instructions, the […]
To correct error codes for Forms W-2, W-2G, or 1099-R, you need to access the Form again in the TaxAct program and make sure the information you entered is correct. “Form W-2 – Adding,’ Reviewing’ or Deleting” Form W-2G – Entering Gambling Winnings in Program Form 1099-R – Entering Distributions from Retirement Plans The Payer […]
If your tax return is rejected because the listed dependent’s Social Security Number (SSN) is being used on another tax return, and you verified that the information you supplied is correct, you will need to file a paper return for this filing season. The rejection could be caused by an error on another taxpayer’s return, […]
If your return was rejected due to Adjusted Gross Income (AGI), your AGI from the prior year doesn’t match the number in the IRS e-file database. Verify that the AGI you’re using is from the original return and not an amended or corrected return. In the event you need to file a corrected return, you […]
There are several reasons why a Republic Bank application can be rejected. If your application is rejected, you will receive an email explaining why the application was rejected and providing instructions for correction. One common reason for rejection includes providing an incorrect expiration date when entering the identification information, or entering the same ID information […]
REJECTION CODES IND-512-01, F1040-512, and F1040SSPR-512 Dependent’s (or Qualifying Child’s) SSN Listed as Primary or Secondary SSN on Same or Separate Return. If your return was rejected because your dependent or qualifying child was also listed as the primary or secondary taxpayer on your return or another return, you have two options: Note. Be sure […]
REJECTION CODES F1040-513 and F1040A-513 Spouse Listed as Primary Taxpayer or Dependent on Another Return. If your return was rejected because your spouse’s SSN was listed as the primary taxpayer or dependent on another return, please verify that the Social Security Number entered for the spouse is correct. This information should be the same as […]
Rejection codes that refer to a mismatched name, birth date, or Social Security Number (SSN) indicate that information on Form 1040 U.S. Individual Income Tax Return or in the filing steps doesn’t match the IRS e-file database. IRS records are generated by the Social Security Administration, so all names, birth dates, and SSNs should match […]
REJECTION CODES R0000-507-01 and F1040SSPR-507-01 Dependent Was Claimed On Another Return If your return was rejected because your dependent was claimed on another return, double-check the information you entered for the dependent. If the name, SSN, or other data for the dependent is incorrect, fix the mistake and resubmit your return. If the dependent’s information […]
If your Social Security Number is used on more than one return, TaxAct will notify you, even if you have not yet filed your return. Duplicate SSNs are usually the result of a typo or other manual mistake. If the information you have entered is correct, you may have created more than one account. Make […]
How do I contact Santa Barbara Tax Products Group? Existing customers: Call 800-779-7228 Online and new customer contact: Santa Barbara Tax Products Group contact information
You can click one of the help topics for common e-filing issues, or click any of the error codes listed. Common e-filing issues: IRS Reject Codes – Name, Birthdate, SSN Mismatch IRS Reject Codes – Self Select PIN/AGI Mismatch IRS Reject Codes – Employer ID Number (EIN) or Payer’s ID Number Ineligible for Self-Select PIN […]
Use IRS Form 9465 Installment Agreement Request to request a monthly installment plan if you can’t pay your full tax due amount. The IRS encourages you to pay a portion of the amount you owe and then request an installment for the remaining balance. Form 9465 is available in all versions of TaxAct®. You can file Form 9465 […]
To enter or review information from Form 56 Notice Concerning Fiduciary Relationship: From within your TaxAct 1041 return, click Federal. On smaller devices, click in the upper left-hand corner, then click Federal. Click Miscellaneous Topics in the Federal Quick Q&A Topics menu to expand, then click Form 56 – Notice Concerning Fiduciary Relationship. Click Form 56 to scroll down to answer all applicable questions, then […]
To contact Republic Bank, call their customer service at 1-866-581-1040. You can also go to the Republic Bank Tax Refund Solutions website. To log in, you need your SSN, date of birth, refund amount, and filing status.
