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Electronic Filing

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Credit Card Charges and Changes

Orders are billed at the time of purchase. Multiple Charges If you see multiple charges on your credit card, review your TaxAct account to check the status of your filings. The e-filing status will help you understand why you may see multiple charges. If you purchase the federal program, and then later add a state […]

IRS Reject Codes – IND-031-04 and IND-032-04

Your Adjusted Gross Income (AGI) amount from last year is used as an electronic signature for this year’s return. This information helps the IRS confirm the identity of the person filing the return. Error codes beginning with “IND-031” and “IND-032” are issued when the AGI entered does not match the information in the IRS e-file […]

Answers to Top E-Filing Questions

Are all taxpayers who file electronically required to pay any balance due electronically? No. Taxpayers who prefer to pay by check or money order should file Form 1040-V Payment Voucher. What if I filed last year’s return using an ITIN (IRS Individual Taxpayer Identification Number)? If the taxpayer had an ITIN (IRS Individual Taxpayer Identification […]

Tax Due Payment Methods (Federal Only)

If you owe tax, you have several options for paying the tax due on your federal tax return. IMPORTANT: The tax liability, or balance due on the return, is paid separately from your TaxAct fees. The TaxAct fee does not include taxes owed.  For more information about TaxAct product fees, see the TaxAct Product Fee Payment […]

Refund Advance

NOTE Refund Advance loans have ended for 2026. If you are interested in learning about a Refund Advance, visit https://www.taxact.com/refund-advance. The following answers some frequently asked questions.  How can you offer this at no extra cost? It’s true—you don’t have to pay any fees for a Refund Advance loan. If you are eligible for a Refund […]

Refund Disbursement: Paper Check (2025 Change)

Executive Order 14247 mandates the transition to electronic payments and phases out disbursements by paper check. In accordance with this order, the IRS will be phasing out paper checks beginning on September 30, 2025. See the news alert IR-2025-94 for details. When filing your return through TaxAct, if you have a refund you can select either Direct […]

Federal Tax Filing Season Opening Date

The IRS will begin accepting individual returns on January 26, 2026. The official filing season start dates are posted each year on the IRS website. The IRS accepts returns on a first-come, first-served basis. Because of this, we strive to have our product ready in time for you to be first in line! Our Federal […]

Rule Number F8962-070

The IRS is expecting Form 1095-A and Form 8962 to be included with your return. You would have received Form 1095-A if your health insurance was obtained through a Marketplace. Please visit healthcare.gov to confirm if you or someone on your tax return had Marketplace coverage. Depending on the results of your search, use one […]

IRS Reject Codes – R0000-902-01

If your return is rejected with IRS rejection code R0000-902-01, the Taxpayer Identification Number (TIN) for the primary taxpayer has already been used on a return filed with the IRS. In most cases, the taxpayer’s social security number (SSN) was entered incorrectly. To fix this error and refile, go to the Changing Basic Information (Name, […]

Foreign Address – Entering in Program

To enter a foreign address in TaxAct, follow the steps below.  Online Dashboard From within your TaxAct return, click About.  On smaller devices, click the menu at the top left corner of your screen, then make your selection. Locate the Address line and click Start or Edit.  Below the City/State, click Enter a foreign address.  […]

IRS Modernized e-File System Shutdown Period

The IRS has an annual maintenance period (called a “blackout”) during which certain types of returns are not accepted electronically. This is also referred to as the e-filing shutdown or cutover schedule. Individual Returns The individual shutdown for tax year 2024 began on Friday, December 26, 2025 at 11:59 am EST. The IRS began accepting […]

Form 4868 – Filing a Federal Individual Tax Return Extension (Consumer)

Form 4868 is used to request an extension of time to file an individual tax return, Form 1040. Generate and FileTo generate and file Form 4868, follow the steps below.    NOTES:  Form 4868 is only an extension of time to file, not an extension of time to pay any amount due. If you expect […]

E-Filing – Incorrect Bank Information for Direct Deposit

If you e-filed and chose to receive your refund via direct deposit, but have since realized you entered an incorrect bank routing number or account number, or the bank account has been closed, one of two things will happen:   If the return is rejected, you may correct the information within the return and then […]

Bank Routing Number and Account Number Location

If you want to receive your refund via direct deposit, you’ll need to provide your bank routing number and account number. Below is an example of where this information appears your check. If you’re unsure about which numbers to enter, contact your bank. If you have entered incorrect information, see our E-Filing – Incorrect Bank Information […]

Form W-2 – E-Filing with Nontaxable Combat Pay

Nontaxable combat pay is generally reported on Form W-2 Wage and Tax Statement in Box 12 with code “Q.” To fill out Form W-2, Box 12 – Letter code and Amount, you must first add Form W-2. If you need help, go to the Form W-2 – Adding, Reviewing or Deleting FAQ. Then, follow the steps […]

E-Filing – Charges for Resubmitting

If you re-file a return after it was initially rejected, the TaxAct program may prompt you to enter a credit/debit card number, even if you already paid when you first filed. You will not be charged again if: The primary identification number remains the same (Social Security Number (SSN) for personal tax returns or Employer […]

U.S. Series I Savings Bonds

As of January 1, 2025, savings bonds can no longer be purchased using a tax refund. To purchase a savings bond, taxpayers can visit https://treasurydirect.gov/.

Deduct Your TaxAct Fee From Your Federal or State Refund

If you have a federal or state refund, you may be able to have the product fee deducted from that refund. Republic Bank, our banking partner, processes this transaction and charges a separate service fee. After deducting the applicable fees, Republic Bank will deposit the remaining amount into your designated account. This option is only […]

TaxAct Product Fee Payment Options

TaxAct offers several ways to pay for both Online and Desktop products. Go to the Paying TaxAct Product Fees FAQ for more detailed information and options.

Paying Your TaxAct Filing Fee From Your Refund

If you have a federal or state refund, you may be able to have the product fee deducted from that refund. Republic Bank, our banking partner, processes this transaction and charges a separate service fee. After deducting the applicable fees, Republic Bank will deposit the remaining amount into your designated account. This option is only […]

Important Information for the Tax Filing Deadline

The due date for U.S. Individual Income Tax Returns (Forms 1040) is April 15 (filing and extension deadlines for other return types are available on the e-Filing – Return Due Dates and Deadlines FAQ). Note. If your area has been declared a federal disaster area, check the IRS Tax Relief in Disaster Situations webpage for more […]

e-Filing – Return Due Dates and Deadlines

Deadlines for federal returns vary by return type.  Most states comply with the federal filing deadline, but we recommend that you check with your individual state taxing authority to confirm. See State Return Due Dates for details. Note: If your area has been declared a federal disaster area, check the IRS Tax Relief in Disaster Situations webpage for more […]

Refund Delays for Those Claiming EITC and ACTC

If you claimed the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC), the IRS shows your refund will be released mid-February. Refunds should be available in your account by the first week of March if you chose direct deposit and there are no other issues with your tax return. The IRS […]

Form 7004 – Filing a Federal Business Return Extension

Form 7004 is used to request an automatic extension of time to file certain business income tax, information and other returns, including Forms 1041, 1065, 1120, and 1120-S. Generally, Form 7004 must be filed on or before the regular due date of the applicable tax return and can be filed electronically for most returns.  Notes  […]

What to Know After You E-File

As a taxpayer, it is your responsibility to ensure that your tax return has been successfully filed and accepted by the IRS or your state agency. Check your e-file status – Visit our Check E-File Taxes Status FAQ for assistance with our E-File and Tax Refund Status webpage. Track your federal refund – Use the IRS Where’s My Refund? webpage to […]

Filing a State Individual Tax Return Extension

The requirements for filing a state extension vary by state. The process for your specific state will be explained in the filing steps. See Form 4868 – Filing a Federal Individual Tax Return Extension (Consumer) for detailed steps.  In some cases, no extension form is needed. The program will indicate what is required for your […]

Consumer Product Offerings

You can use the TaxAct Consumer Edition products Online (using a web browser) or on your Desktop (download the program). We offer a number of programs and packages to fit everyone’s tax filing needs. When you click the links below, they will each take you to a different webpage, and you can click either Online […]

Including Attachments With Return

You may be required to include additional files with your return. If you are, you’ll be prompted to attach those files during the e-filing process. Check the Federal and State sections of the TaxAct program to make sure you’ve added any necessary attachments.   How do I add an attachment? Click Add next to an […]

Previewing the 1040 Form – Online

These instructions only preview Federal Form 1040. This selection does not include any schedules or other forms. From within your TaxAct return, click My Return, then click My Return Details. On smaller devices, click the menu at the top left corner of your screen, then make your selection. If using dashboards, click Resources and then […]

Submit Previous Year Returns by E-File

You can prepare a previous year’s tax return with TaxAct. See TaxAct Software For Previous Years for details as to which program you may need to use. Most individuals who wish to file their own prior-year return will need to print and mail it. If you have been issued an Identity Protection Personal Identification Number […]

Stopping E-Files

Once a return has been submitted electronically, it cannot be stopped. It will be transmitted to the IRS and processed. You will receive an acknowledgement from the IRS indicating the acceptance or rejection of your return, generally within 48 hours after they receive it. If the IRS rejects the return, you can make necessary corrections […]

State Driver License Information

Below you will find information regarding each states driver license requirements for filing returns. Alabama – The Alabama Department of Revenue is committed to fighting stolen identity refund fraud. To that end, the Department request that taxpayer’s driver license number or State Issued ID number, as well as the state that issued it, the issue date and expiration […]

Request a Copy of Your Return

Copies of tax returns from some prior years are available through your TaxAct Account Online. See Printing Your Return and Individual Forms for details on printing a PDF of your return.  Go to our Access Prior Year Tax Returns webpage for more Online and Desktop information. For help accessing your returns, go to: Consumer Editions – Locating Return […]

Fixing Incorrect Routing Number After E-File

If you e-filed your return with direct deposit or direct debit information, but the information is no longer correct, take the following steps.  If the return is rejected, you may correct the information within the return and then resubmit.  For detailed steps, see Bank Routing Number and Account Number Location. If the return is accepted, […]

IRS Reject Codes – Self-Select PIN/AGI Mismatch

If your return was rejected with either of the following IRS codes, you did not provide the information necessary to verify your e-filed return: IND-031: The primary taxpayer’s prior-year AGI or Self-Select PIN doesn’t match IRS records. IND-032: The spouse’s prior-year AGI or Self-Select PIN doesn’t match IRS records. For more information on these signature […]

IRS – Filing Deadlines

Form W-2 Deadline: January 31, 2026 Return Type Filing Deadline Extension Deadline Individual (Form 1040) April 15, 2026 October 15, 2026 Estates & Trusts (Form 1041) April 15, 2026 September 30, 2026 Partnerships (Form 1065) March 16, 2026 September 15, 2026 Corporations (Form 1120) April 15, 2026 October 15, 2026 S Corporations (Form 1120-S) March […]

Steps to Submit an Electronic Return

Complete the following steps to ensure your return is correct. It’s your responsibility to ensure that the return is accurate and has been successfully filed. Step 1: Review Your Return and Locate Information Before beginning the e-file process, print your return and look over your entries (if you intend to e-file your state return, complete […]

AGI, Self-Select PIN, and Electronic Authentication

How the IRS confirms your identity when you e-file: When you print and mail your tax return, your signature validates the information and personally identifies you. When you e-file, you don’t have that option. In lieu of a physical signature, the IRS uses a Self-Select PIN method to electronically authorize your e-file. How to create […]

Where’s My Refund?

Once the IRS accepts an e-filed return, they do not provide us further information regarding when the refunds are mailed or direct deposited. See Refunds – IRS Questions and Answers for details. Note that any link in the information above is updated each year automatically and will take you to the most recent version of […]

State Return Status Must Match Federal Return Status

In the TaxAct® program, the federal information you enter flows to the attached state return(s). Because of this, you can’t have a singular TaxAct return with different filing statuses for federal and state returns. If you want to use different filing statuses for your federal and state returns (example: married filing jointly for a federal […]

Consumer Editions – E-Filing Just the State Return Without the Federal Return

To help prevent fraud, it is not possible to e-file most state returns if you have not e-filed your federal return with TaxAct. California is the only state return that can be e-filed without the federal return. If you did NOT e-file your federal return with us You can still prepare your non-California state return, […]

Correct and Resubmit E-Files

Data entry errors are the most common cause of rejections. Carefully review all entries related to your rejection to avoid further problems. For specific information regarding an error code, see Most Common E-File Error and Rejection Codes. After you correct any errors, review the return and resubmit. If you need help, go to our Steps […]

Notes and Explanations for E-Filing Forms 1120, 1120-S or 1065

Preparer Notes can be used by the paid preparer, electronic return originator, or taxpayer to provide additional, voluntary information related to Forms 1120, 1120-S or 1065 tax returns, but it is not required to attach them. These notes are added to the return in the same area where the Election Explanations and Regulatory Explanations are […]

How to Access Attachment Manager

To access the Attachment Manager in the TaxAct program: From within your Online TaxAct return, click Filing to expand, then click E-file My Return. On smaller devices, click in the upper left-hand corner, then click Filing. Select the return(s) you would like to submit, then click Continue. Click I Agree, then click Continue. On the […]

Rejection Code F8962-043-02

TaxAct implemented an e-file qualification that prevents you from filing Form 8962 Premium Tax Credit (PTC) if IRS Publication 974, Worksheet X is used on Line 28. This was done because IRS business rules do not allow for this scenario, and if it were e-filed, you would receive e-file rejection error F8962-043-02. Rejection code F8962-043-02 […]

Form 990 – Rejection – Schedule B, Item H Checkbox Not Checked

If the return was rejected for the reason “If Item H checkbox is not checked and Line 1 has a value equal to or greater than 5,000, then Schedule B (Form 990, 990-EZ, or 990-PF) must be attached to the Return (Rule Number: F990EZ-034-01),” you will need to check the box for Item H. To […]

E-Filing Notice – Late Time Stamp/Date

Our servers stamp your electronically filed (e-filed) return with your local time. Our records (and emails you receive from us) are stamped with our local time (Central Standard Time). You can adjust the time provided for your time zone.

E-Filing Error Screen – SSN Already Used

If a return was e-filed using your personal information and you did not file that return, we recommend you immediately contact the IRS at 1-800-829-1040 (or through the IRS Identity Protection Specialized Unit at 1-800-908-4490). You will need to paper-file your return with an explanation of the situation and documentation verifying the Social Security Number […]

PDF Attachment – Problem Attaching File

To help prevent malicious uploads, we have strict requirements for our PDF standards. If you receive an error when trying to upload your PDF, it most likely does not meet the standard, or the file is too large, there is a size limitation of 3 MB total for attachments in the TaxAct Online program (2 MB […]

Converting an E-file Attachment to a PDF

The TaxAct Attachment Manager allows you to attach PDF copies of supporting documentation to your return. The program will determine which optional or required attachments apply to you. Only PDFs can be attached to your return. If you have a paper copy of your attachment, you will need to use a scanner to create a […]

What Do I Need to File?

Click any link below to go to our checklist for that return.  Complete the checklist before completing your TaxAct® return to save time. 1040 Individual Income Tax Return 1065 – Partnership Return 1120S – S Corporation Return 1120 – C Corporation Return 1041 Estates & Trusts 990 – Return of Organization Exempt From Income Tax

IRS Forms Not Yet Released – TaxAct

Some IRS forms haven’t been released and are currently unavailable for printing or e-filing in the TaxAct program. See the TaxAct Forms Availability webpage for more information.

Indiana – Printing the Post Filing Coupon (PFC) Payment Voucher

If you owe Indiana state taxes, a Post Filing Coupon (PFC) will print with your return. This form must accompany any payment you make to the Indiana Department of Revenue (if you expect to receive a refund, there is nothing to mail and the PFC will not print) . If you are filing the return […]

E-Filing – IRS Refund Cycle Chart

There is no longer an IRS E-File Refund Cycle Chart, but you can use the IRS Where’s My Refund? webpage to determine when you will receive your refund. Because every situation is different, TaxAct is unable to provide an estimated number of days in which you will receive your refund. Note that any link in […]

Incorrect ZIP Code

The most common cause of incorrect ZIP code errors is the selection of the wrong state. For example, Wal-Mart employees often receive an error for choosing AZ (Arizona) instead of the correct state of AR (Arkansas). Please verify that you have entered the correct state information. If you have verified that you entered the correct […]

E-Filing – Form 8453 and Submission ID

The IRS Modernized e-File (MeF) Internet Filing webpage allows you to receive notification of Federal acceptance or rejection almost instantaneously. When a return is transmitted through the MeF system, notifications of acceptance contain a Federal Submission ID (20 digits) instead of a Declaration Control Number (DCN) (14 digits). Note that any link in the information […]

Section 83(b) Election

A Section 83(b) Election is made to include the value of restricted property at the time of transfer (minus any amount you paid for the property) in your income for the year it is transferred. If you make this choice, the substantial vesting rules do not apply and, generally, any later appreciation in value is […]

E-Filing – Direct Debit Not Set Up

If the return that was accepted by the IRS did not contain valid banking information for a direct debit of the amount due (information entered either through the electronic filing steps or on the Electronic Filing Worksheet), you have the following payment options available to you: Pay your taxes electronically by using the free Electronic […]

Electronic Funds Withdrawal Change Account Number

You can cancel scheduled Electronic Funds Withdrawals (EFW) by contacting the IRS e-file Payment Services at 1-888-353-4537. They can also help you change your banking information for future payments. It is possible they will direct you to use the Electronic Federal Tax Payment System (EFTPS) available at the IRS EFTPS website. For more information, go […]

Form 8863 – Education Credits

Two tax credits that can help you offset the cost of higher education are the American Opportunity Credit and the Lifetime Learning Credit. American Opportunity Credit You may be able to take a credit of up to $2,500 for qualified education expenses for each student who qualifies for the American opportunity credit. This credit equals […]

TaxAct: Why was my IRS refund smaller than expected?

If your refund was smaller than you expected, it may have been reduced by the IRS or a Financial Management Service (FMS) to pay past-due child support, federal agency nontax debts, state income tax obligations, or unemployment compensation debts owed to a state. If your debt was submitted for offset by another agency, the FMS […]

Cancel or Modify an E-Filed Return

When you submit your e-filed return, TaxAct immediately begins transmitting the return to the IRS and/or your state tax agency. So, once you submit a return electronically, there is no way to stop or cancel that transmission. If you made a mistake or forgot to include something: If your return is rejected, you can go […]

Consent to Use and Consent to Disclose

The IRS requires tax software companies to receive a customer’s consent before showing any third-party options, such as different ways to pay for your software fees or receive your refund. If you e-sign your consent through the TaxAct program once, you will not need to sign it again. Your signature DOES NOT give TaxAct® the […]

Form 8453 – Attachments

If you need to submit certain forms (or attachments) with your return, you are still able to e-file. However, you will need to complete and mail in Form 8453 U.S. Individual Income Tax Transmittal for an IRS e-file Return along with the forms or attachments. Acceptable attachments to Form 8453 include Form 1098-C Contributions of […]

Submission ID – Modernized e-File

The IRS Modernized e-Filing (MeF) system allows you to receive notification of federal acceptance or rejection almost instantaneously. When a return is transmitted through the MeF system, notifications of acceptance contain a Federal Submission ID instead of a Declaration Control Number (DCN).

IRS Reject Codes – IND-180, IND-181, IND-182, and/or IND-183

If your federal return is rejected with one of these codes, the taxpayer or spouse did not enter an Identity Protection Personal Identification Number (IP PIN) or the number he or she entered is invalid or incorrect. If you have misplaced the IRS letter containing your IP PIN, see the IRS Get An Identity Protection […]

Reject Error for W-2, W-2G, or 1099-R

To correct error codes for Forms W-2, W-2G, or 1099-R, you need to access the Form again in the TaxAct program and make sure the information you entered is correct. “Form W-2 – Adding,’ Reviewing’ or Deleting” Form W-2G – Entering Gambling Winnings in Program Form 1099-R – Entering Distributions from Retirement Plans The Payer […]

Ineligible for Self-Select PIN Method

The following taxpayers are not eligible to use the Self-Select Pin method and need to mail a paper return: Primary taxpayers under age 16 who have never filed. Secondary taxpayers (spouse) under age 16 who did not file in the prior year.

Social Security Number Recently Changed

If you recently updated your Social Security Number (SSN) you might not be able to file your return electronically as the IRS updates their E-Filing Database only 1 time a year.  The update is generally done around late October, early November.  If your name or Social Security Number changed after that date, you will need […]

File My Return with TaxAct

To file a return in TaxAct®, you must complete the filing steps in the program. To begin the filing process, click Filing (on smaller devices, click in the top left corner of your screen, then click Filing). You will choose to either file your return electronically or mail a paper return to the IRS/state agency. Filing Electronically To file […]

Rejection Due to Adjusted Gross Income (AGI)

If your return was rejected due to Adjusted Gross Income (AGI), your AGI from the prior year doesn’t match the number in the IRS e-file database. Verify that the AGI you’re using is from the original return and not an amended or corrected return. In the event you need to file a corrected return, you […]

IRS Reject Codes – Name, Birthdate, SSN Mismatch

Rejection codes that refer to a mismatched name, birth date, or Social Security Number (SSN) indicate that information on Form 1040 U.S. Individual Income Tax Return or in the filing steps doesn’t match the IRS e-file database. IRS records are generated by the Social Security Administration, so all names, birth dates, and SSNs should match […]

IRS Reject Codes – IND-039, IND-040, and IND-041

To authorize the IRS to discuss your return with someone else (for example, a relative or paid tax preparer), you must provide that person’s name, phone number, and PIN (any 5-digit number created by the designee). This information will be entered into the Q&A. Tax professionals should complete the Third Party Designee section on Form […]

K-1 Basis Worksheet – PDF Attachment Option for Form 7203

While the TaxAct program does not support Form 7203 for 1040 returns, we do support the ability to attach the shareholder’s basis worksheet when required. In order to see this option during the e-filing steps, the “basis computation required” field must be checked on the Schedule K-1 (1120-S). From within your TaxAct return (Online or […]

Forms Not Required When E-Filing

If you mailed your individual tax return (Form 1040 U.S. Individual Income Tax Return) or amended tax return (Form 1040-X Amended U.S. Individual Income Tax Return) in the past, you may be used to assembling all supporting forms, stapling them to the return, and then mailing the entire package to the IRS. When you file […]

COVID-19 Response: Potential IRS Delays

Like many places of business during the COVID-19 epidemic, the IRS has had to modify its operations to comply with CDC guidelines and protect the health of its employees. While the IRS is continuing essential services, some changes in staffing could affect processing time for communication and mailed tax returns. For more details and for […]

Locate or Retrieve Your Previous Year AGI

Where is my Adjusted Gross Income (AGI) located on my prior year return? Form 1040 U.S. Individual Income Tax Return, Line 11 – (round amount to the nearest dollar) If you used TaxAct Desktop to file the return, you can find the return file on your computer. Go to our Consumer Editions – Locating Return […]

EFTPS – Online Electronic Federal Tax Payment System

The Electronic Federal Tax Payment System (EFTPS) is a free tax payment system designed with all taxpayers in mind. This can be used instead of the Electronic Funds Withdrawal (EFW) if you would prefer to set up your payment(s) separately from filing your return. Using the EFTPS system is an easy way to pay your […]

E-Filing – Last Name Suffix (i.e. Jr, Sr, Third, III)

If a suffix such as Jr., Sr., Third, III, etc. is part of your name, enter it after your last name in that field of the return. Since the IRS looks only at the first four characters of the last name in an e-filed return, it won’t matter if the suffix is left off due […]

Form 990 Filing Deadline

Form 990, 990-EZ, or 990-PF must be filed by the 15th day of the 5th month after the end of your organization’s accounting period. Thus, for a calendar year taxpayer, Form 990, 990-EZ, or 990-PF is due May 15 of the following year. If a filing deadline falls on a Saturday, Sunday, or federal holiday, […]

VPS Pre Authorizations

When you choose the option to pay your federal tax liability with a credit or debit card, a pre-authorization is placed on your card by Value Payment Systems (VPS), much like a hotel or gas station pre-authorization. Typically, the pre-authorization will appear on your statement as a “pending” charge. Pending charges will only be paid […]

Contact Netspend

For questions related to your Netspend Prepaid Visa card, call 1-866-387-7363, or email customerservice@netspend.com. Related Links Netspend Prepaid Card Email or Letter from Netspend Putting Refund on Netspend Card Lost Netspend Card or Need New One IRS Refund Status States – Where’s My Refund?

IRS Refund Status

You can get refund information about your federal income tax return through the IRS’s secure website 24 hours after IRS acknowledges receipt of your return. Where’s My Refund? is fast, easy, and safe. You will need to enter three pieces of information from your e-filed return: Your Social Security Number or Individual Taxpayer Identification Number Your […]

E-File State Only – Federal Already Filed

If you have already electronically filed an accepted federal return with TaxAct and want to file your state return, you can follow these steps to submit your state return alone. Open your TaxAct return. Click on the Filing tab. Choose E-file My Return and click Continue. Choose File Later for the already filed Federal, do […]

Professional Editions – Request an Invitation to Join a Tax Practice

In order to e-file for the 2021 tax season, all professional preparers will need to have a TaxAct Account with a valid Practice ID, Verified EFIN, and PTIN (or SSN if not using a PTIN). Each preparer will need to obtain a Practice ID by requesting/receiving an invitation from the Practice Owner (who purchased the […]

State Filing Charges – Consumer

With the TaxAct Desktop State Editions, there is a $10 e-file charge for all state returns (except New York). To view the fees associated with a TaxAct Online return, you may visit this page for instructions: Viewing Your TaxAct Online Charges *Please note – this fee does not apply to products past tax year 2017

Electronic Filing PIN Change

In June 2016, the IRS removed the Electronic Filing PIN (EF PIN) tool from its website and will no longer issue EF PINs either online or by phone. To verify your signature when e-filing with TaxAct, you can: Enter the five-digit Self-Select PIN you used when you e-filed your 2015 tax return (you must know this PIN […]

Filing a Return Electronically

To file a return electronically: From within your TaxAct® return (Online or Desktop), click on the Filing tab. On smaller devices, click in the upper left-hand corner, then choose Filing.  Click E-File Return Complete the the electronic filing steps by following the onscreen instructions Be sure you complete all of the steps in the electronic filing process. Your electronic return has not been […]

E-file Acceptance

To confirm that your e-filed return has been accepted, check your Electronic Filing Status. If you provided an e-mail address in the electronic filing steps, you should receive two e-mails (unless you have a spam filter or an e-mail blocking device that would prevent you from receiving them): The first e-mail will confirm that your […]

IRS limit on electronically filed tax returns

The IRS imposes a limit of five on the number of tax returns that you may file electronically (“e-filing”). This limitation is imposed by the IRS, not by TaxAct. Note: The IRS imposes the five-return limit specifically on electronically filed returns. If you reach the five-return e-file limit, you may submit paper copies of any additional tax returns. […]

Notice CP 01A Lists Incorrect Tax Year

Recently, some taxpayers may have received an Identity Protection PIN letter from the IRS with the incorrect year listed.  Notice CP 01A, dated January 4, 2016, incorrectly indicates the IP PIN issued is to be used for filing the 2014 tax return. Instead, the IP PIN issued is to be used to file the 2015 tax […]

Electronic Filing Module Release

The Electronic Filing (EF) Module for consumers and professional tax preparers will be available when the final software is released (January 2015). To download, follow the instructions below: Click Sign In to go to the account login page. Enter the Username and Password for your account. On the account page click Show Recent Downloads (past […]

Transmitting Both Federal and State

You will be asked during the filing process if you would like to submit your state return at the same time. You can indicate which returns you would like to file by checking the box next to each return. NOTE: Certain states require that you e-file the state return at the same time as your […]

One Free Federal E-file in TaxAct Deluxe

With the TaxACT Deluxe Desktop Edition, your one free federal e-file will automatically be used when you transmit your first return. You will only be prompted for a credit card payment for subsequent returns. All applications for extensions are filed for free; however, if your first e-file return is an extension, it is that taxpayer’s […]

IRS Accepting 2013 Returns Beginning January 31, 2014

The IRS announced they will begin processing individual income tax returns starting on January 31, 2014. That doesn’t mean you need to wait. Starting in early January, TaxACT will begin accepting e-filed tax returns. Here are 4 tips for getting your guaranteed max refund fast with TaxACT: Tip #1 If you haven’t already, start your […]

Server Connection Error During E-file Submission – AOL, Compuserve, or Prodigy

Setting your internet connection properties: Click the Windows Start button. Select Settings / Control Panel. Double click the Internet Options icon. Select the Connections tab. Click the Always dial my default connection radio button option. Select your internet provider in the Dial-up and Virtual Private Network Settings box. (For example: America Online, from the list of dial-up […]

Form 8863 – IRS Processing Begins February 14

The IRS has delayed processing of tax returns claiming education credits until February 14. This delay only affects taxpayers claiming the American Opportunity Credit or the Lifetime Learning Credit on Form 8863. You can still prepare, print, and e-file your return using TaxACT at any time. If your return includes Form 8863, it will be […]

E-Filing – “Missed E-File Deadline” Message After October 15th

If you attempt to e-file both your federal and state returns together after the October 15th extension deadline, you may receive a "Missed E-File Deadline" rejection message.  Some states do not currently accept e-filed returns after October 15th. If the federal and state returns are filed together, both returns may be rejected.  If your federal […]

Most Used Electronic Filing Forms

Listing of the most commonly used Electronic Filing forms: Adding forms or additional W2s/1099s 1040X – Amended Return Filing an extension – Form 4868

IRS Refund Cycle Chart

If you filed electronically, you can see the projected date your refund will be direct deposited or mailed using either of the following: IRS Refund Cycle Chart (requires Adobe Reader®), or TaxACT’s refund cycle chart You can check your refund status:   Online at the IRS website under Where’s My Refund, or  By calling 1-800-829-4477. […]

Returns Awaiting Acceptance

The IRS will start accepting returns on Tuesday, January 17, 2012. If you file on the first day, you should expect to receive an acknowledgement no later than Wednesday, January 18th. All returns will show a status of "Awaiting Acceptance" until the IRS accepts the return and sends an acknowledgment which will be forwarded to […]

8910 – Alternative Motor Vehicle Credit

The Alternative Motor Vehicle Credit has expired for most vehicles after 2010. However, if you purchased a qualifying vehicle prior to 2011, but placed it in service during 2011, you can still take the credit for 2011. Use Form 8910 to figure your credit for alternative motor vehicles you placed in service during your tax […]

IRS Letter 12C – Form 5405 Required

Although the IRS instructions state that certain taxpayers are not required to file Form 5405, some IRS offices are issuing Letter 12C asking these taxpayers to send a completed copy of the form. If you receive a letter from the IRS requesting the form, use the phone number listed in the letter to contact your IRS […]

Rejection for 8863

The most common rejections for IRS Form 8863 relate to skipping over Red Alerts in the program. Two common occurrences seem to be the problem. Either a tuition amount has been entered but no SSN or name have been entered, or the American Opportuinty credit and Hope credit are filed together (only one or the other can […]

Endeavor Card (Debit Card) Rejections

To follow are the main reasons The Bancorp Bank may not be able to validate your identity, and the steps needed to correct them: The mailing address on your 1040 tax return must be a physical address, not a PO Box. (Update the address under Basic Info in your tax return.) The input SSN may […]

Payment Method Declined – Unable to Process Payment Information

During the electronic filing process, you will have a choice of methods to receive your federal tax refund. Some taxpayers who select the Endeavor Card™ Prepaid Mastercard® cannot be processed through our customer identification system. If your Endeavor Card™ Prepaid Mastercard® selection cannot be processed, you will receive an e-mail notification asking you to resubmit […]

Status of State Refund or Taxes Owed

Each state processes their returns individually. Therefore, we are unable to provide estimated processing times for state returns. You may inquire about your State refund by contacting your State Office directly by phone. We are merely the transmitters of your return to the IRS and state office. Once you have successfully submitted your state tax […]

What to Know Before You E-file

The following links address common things to know before you e-file: Bank Routing Number and Account Number location Electronic Filing Payment Methods – Tax Preparer Electronic Filing Payment Methods – Consumer Electronic Signature / Self Select Pin State E-file E-filing States-Stand Alone vs. Piggyback

Schedule M – IRS Reject 1132

Schedule M – Economic Recovery Payments Received does not match the IRS records. If you do not recall if you received the payment, please contact your respective agency below to verify before resubmitting the return claiming the Making Work Pay and Government Retiree Credits. If you contact the agency and a discrepancy did occur, then […]

Making Work Pay

We have received numerous e-file returns in which the Form 1040, Schedule M was completed incorrectly causing high fallout to the Error Resolution System (ERS). E-file returns that fallout to ERS may cause a delay in the processing for 2 to 3 weeks. The YES and NO boxes should be checked per the Schedule M […]

Return Rejected After October 15

If you filed an extension, and your e-filed return is rejected after or right before the October 15 deadline, make the necessary corrections and resubmit your return as soon as possible. As long as the IRS has received your original return before October 15th, your return will be considered filed on time. There is no […]

Electronic Filing – Top FAQs

How do I print the Electronic Filing Instructions? E-file Refund Cycle Chart Error Codes(500’s)-Name, Birthdate, SSN Mismatch Error 679 & 680: Self Select Pin/AGI Mismatch

Save your TaxAct Online return

Note: You must have Adobe Acrobat Reader® installed to view, print or save your return. For additional information on Adobe Acrobat Reader®, please visit the following link: Adobe Acrobat Reader® Log into your return. Click the Print link at the top right of your screen. Click Print Return & Instructions. Click Federal Return Click on […]

Indiana Post Filing Coupon

If you are to receive a refund there is nothing to mail in. If you do owe when completing your filing, a PFC prints out with your return. This form must accompany any payment you make to the Indiana Department of Revenue for that same period. Refer to the filing instructions that print with your […]

Things You Should Know About Checking the Status of Your Refund

If you are expecting a refund this year, there are several things you should know about checking the status of a successfully filed (accepted) return. You can check the status of your refund online by going to Where’s My Refund on the IRS website. You will need to have your SSN, filing status, and exact whole-dollar refund […]

EIN – Employer Identification Number Valid Range

Below are the valid prefixes available for an Employer Identification Number (EIN) as outlined by the IRS each year in Attachment 7 of IRS Publication 1346 Electronic Return File Specifications for Individual Income Tax Returns, Part 1, page 392: The first two digits of a valid Employer Identification Number (EIN) must equal one of the EIN […]