Go to our Access Prior Year Tax Returns webpage for a list of available Online and Desktop programs for previous years. Note: TaxAct does not provide archived copies of returns filed through the TaxAct Desktop or TaxAct Professional Editions. If you no longer have access to your saved return file, you can receive a copy […]
Orders are billed at the time of purchase. Multiple Charges If you see multiple charges on your credit card, review your TaxAct account to check the status of your filings. The e-filing status will help you understand why you may see multiple charges. If you purchase the federal program, and then later add a state […]
Your Adjusted Gross Income (AGI) amount from last year is used as an electronic signature for this year’s return. This information helps the IRS confirm the identity of the person filing the return. Error codes beginning with “IND-031” and “IND-032” are issued when the AGI entered does not match the information in the IRS e-file […]
Are all taxpayers who file electronically required to pay any balance due electronically? No. Taxpayers who prefer to pay by check or money order should file Form 1040-V Payment Voucher. What if I filed last year’s return using an ITIN (IRS Individual Taxpayer Identification Number)? If the taxpayer had an ITIN (IRS Individual Taxpayer Identification […]
Safe Harbor Payment To reduce or avoid penalties, pay the following by April 15th: 90% of your current year tax, or 100% of last year’s tax (110% if your prior-year AGI amount was greater than $150,000; $75,000 if MFS) Underpayment Penalty & Interest Paying the safe harbor amount helps reduce penalties, but interest may still […]
If you need an extension of time to file your tax return, you can create and file an extension Form 4868 to request a 6-month extension of time to file your return through TaxAct. Note the following: If you expect a refund, you don’t need to file an extension, but it will protect you from late-filing […]
TaxAct partners with Protection Plus to include audit assistance with your purchase of select TaxAct software packages – see https://www.taxact.com/audit-defense for details. You can also purchase Audit Defense, without a bundle, by selecting to add it during the filing steps. After enrolling, you will received an email to Activate your Protection Plus Membership. This is a […]
Annual PCI compliance validation is required for all merchants who process credit card payments through Drake Pay. This validation ensures alignment with current PCI Data Security Standard (PCI DSS) requirements and industry best practices for secure payment processing. Drake Pay has partnered with MAXpci to facilitate PCI compliance. After enrolling in Drake Pay, you will receive an […]
The IRS Free File (FFA) program is offered through the IRS/State website. Guidelines for each trusted partner are detailed on the site. If you qualify, there are a few points worth noting. You are under no obligation to buy any products or services. When choosing a company, be sure to click the link to their […]
To access or print the application summary, follow these steps: Go to https://www.irs.gov/tax-professionals/e-file-provider-services . Log in to your account. Steps vary depending on which login type you use with IRS. Select your organization from the choices given and click Submit. Read and accept the Terms of Service. You will be redirected to the External Services […]
If you owe tax, you have several options for paying the tax due on your federal tax return. IMPORTANT: The tax liability, or balance due on the return, is paid separately from your TaxAct fees. The TaxAct fee does not include taxes owed. For more information about TaxAct product fees, see the TaxAct Product Fee Payment […]
NOTE Refund Advance loans have ended for 2026. If you are interested in learning about a Refund Advance, visit https://www.taxact.com/refund-advance. The following answers some frequently asked questions. How can you offer this at no extra cost? It’s true—you don’t have to pay any fees for a Refund Advance loan. If you are eligible for a Refund […]
Executive Order 14247 mandates the transition to electronic payments and phases out disbursements by paper check. In accordance with this order, the IRS will be phasing out paper checks beginning on September 30, 2025. See the news alert IR-2025-94 for details. When filing your return through TaxAct, if you have a refund you can select either Direct […]
Tax return preparers who prepare all, or substantially all, of a federal tax return for compensation are subject to certain requirements including registration in the IRS PTIN Requirements for Tax Return Preparers webpage. The Preparer Tax Identification Number (PTIN) is mandatory for all paid preparers since January 1, 2011. Tax preparers must pay a fee […]
Use the e-File and Tax Refund Status webpage to check the status of your own income tax return filed through the TaxAct. Note. If you cannot find your return status: You may be entering the wrong Social Security Number (SSN). The SSN entered should be the primary taxpayer SSN for the return (first SSN listed on Form […]
Use the e-File and Tax Refund Status webpage to check the status of your own income tax return filed through the TaxAct. Note. If you cannot find your return status: You may be entering the wrong Social Security Number (SSN). The SSN entered should be the primary taxpayer SSN for the return (first SSN listed on Form […]
After selecting the appropriate TaxAct product for your tax situation, you’ll need to pay the associated fee. This is different from a balance due (taxes owed) on the actual federal or state return. Online Program Fees Visit the Online DIY Tax Filing page for product and pricing details. You can pay using a credit or […]
The IRS will begin accepting individual returns on January 26, 2026. The official filing season start dates are posted each year on the IRS website. The IRS accepts returns on a first-come, first-served basis. Because of this, we strive to have our product ready in time for you to be first in line! Our Federal […]
The IRS is expecting Form 1095-A and Form 8962 to be included with your return. You would have received Form 1095-A if your health insurance was obtained through a Marketplace. Please visit healthcare.gov to confirm if you or someone on your tax return had Marketplace coverage. Depending on the results of your search, use one […]
If your tax return results in a refund, there are several options that you can choose from. Direct Deposit You can elect to have a refund directly deposited into up to three accounts at a bank or other financial institution (such as a mutual fund, brokerage firm, or credit union) in the United States. If […]
REJECTION CODE F1040-510 Primary Taxpayer Was Claimed As A Dependent on Another Return If your return was rejected because you were claimed as a dependent on another return, double-check the personal information you entered. If your name, SSN, or other data is incorrect, fix the mistake and resubmit your return. See Changing Basic Information (Name, […]
If your return is rejected with IRS rejection code R0000-902-01, the Taxpayer Identification Number (TIN) for the primary taxpayer has already been used on a return filed with the IRS. In most cases, the taxpayer’s social security number (SSN) was entered incorrectly. To fix this error and refile, go to the Changing Basic Information (Name, […]
If your federal return is rejected due to Error Code F1040-511 or F1040SSPR-511, then the primary taxpayer is already listed as “Spouse” on a previously filed return with filing status “Married Filing Separate.” If one of the spouses already filed using “Married Filing Separately” as the filing status, the other spouse cannot file a separate […]
Your return will be rejected if your Social Security Number, name, or a number from your Form W-2 was incorrectly typed. Review and correct your personal information by following the steps in Changing Basic Information (Name, SSN, Birthdate) FAQ. Then, repeat the filing steps to resubmit your return. If the correction requires you to print […]
To enter a foreign address in TaxAct, follow the steps below. Online Dashboard From within your TaxAct return, click About. On smaller devices, click the menu at the top left corner of your screen, then make your selection. Locate the Address line and click Start or Edit. Below the City/State, click Enter a foreign address. […]
The IRS has an annual maintenance period (called a “blackout”) during which certain types of returns are not accepted electronically. This is also referred to as the e-filing shutdown or cutover schedule. Individual Returns The individual shutdown for tax year 2024 began on Friday, December 26, 2025 at 11:59 am EST. The IRS began accepting […]
There are two methods for printing Form 4868. One method is to return to the extension steps, review your entries, and then print a copy of the form. See below for details. The other method is to use the Custom Print section – see Printing Your Return and Individual Forms for details on this option. […]
Form 4868 is used to request an extension of time to file an individual tax return, Form 1040. Generate and FileTo generate and file Form 4868, follow the steps below. NOTES: Form 4868 is only an extension of time to file, not an extension of time to pay any amount due. If you expect […]
Generally, the IRS will process and issue refunds within 21 days. In some situations, your refund may take longer to be processed by the IRS or your financial institution. The IRS Where’s My Refund? page provides an actual personalized refund date as soon as the IRS processes your tax return and approves your refund. The […]
If you e-filed and chose to receive your refund via direct deposit, but have since realized you entered an incorrect bank routing number or account number, or the bank account has been closed, one of two things will happen: If the return is rejected, you may correct the information within the return and then […]
If you want to receive your refund via direct deposit, you’ll need to provide your bank routing number and account number. Below is an example of where this information appears your check. If you’re unsure about which numbers to enter, contact your bank. If you have entered incorrect information, see our E-Filing – Incorrect Bank Information […]
Reject Codes R0000-504-02, SEIC-F1040-501-02, SEIC-F1040-535-02, SEIC-F1040-536-01 and SEIC-F1040-537-01 If a federal return is rejected by the IRS with rule number SEIC-F1040-501-02, SEIC-F1040-535-02, or R0000-504-02, a child’s name, social security number (SSN), or birth date does not match IRS records. For rejection R0000-504-02, the child was claimed as a dependent; for rejections SEIC-F1040-501-02 and SEIC-F1040-535-02, the […]
Nontaxable combat pay is generally reported on Form W-2 Wage and Tax Statement in Box 12 with code “Q.” To fill out Form W-2, Box 12 – Letter code and Amount, you must first add Form W-2. If you need help, go to the Form W-2 – Adding, Reviewing or Deleting FAQ. Then, follow the steps […]
To fix the rejection for prior year AGI/PIN mismatch, follow these steps: From within your TaxAct return, click in the top left corner of your screen, then click Filing. Click E-file, and continue with the interview process until you reach the screen titled We recommend using your 20XX AGI to verify your identity. Click the […]
How do I get paid?Funds are deposited into the bank account you provided during the merchant application process. How quickly are payouts deposited into my account?Typically, payments are deposited into the bank account (provided during the merchant application process) within 2 business days from the date of sale. Is there a minimum amount that must […]
If you re-file a return after it was initially rejected, the TaxAct program may prompt you to enter a credit/debit card number, even if you already paid when you first filed. You will not be charged again if: The primary identification number remains the same (Social Security Number (SSN) for personal tax returns or Employer […]
What is the Drake Pay Back-Office Portal?The Back-Office Portal is a tool available to all users so they can review transaction data, disputes, and deposits for all locations. Users can also view their fee profile, other business specific information, and export data with which reports can be created. How do I access the Drake Pay […]
When you purchase prepaid or unlimited e-filing, that purchase is assigned to your account. When you sign into TaxAct with the username and password associated with that account, your Practice ID should automatically be added to your Preparer Information. To enter the verification information for your e-filing: From within your TaxAct Professional Edition program, click […]
If you choose to have your tax refund deposited onto a Serve® prepaid debit card, you can enjoy a secure, flexible, and easy way to access your funds. The Serve® card is accepted anywhere American Express® Cards are accepted, and offers a range of benefits. Benefits Free online registration No credit checks No minimum balance […]
If you choose to have your tax refund deposited onto a Serve® prepaid debit card, you can enjoy a secure, flexible, and easy way to access your funds. The Serve® card is accepted anywhere American Express® Cards are accepted, and offers a range of benefits. Benefits Free online registration No credit checks No minimum balance […]
As of January 1, 2025, savings bonds can no longer be purchased using a tax refund. To purchase a savings bond, taxpayers can visit https://treasurydirect.gov/.
If you have a federal or state refund, you may be able to have the product fee deducted from that refund. Republic Bank, our banking partner, processes this transaction and charges a separate service fee. After deducting the applicable fees, Republic Bank will deposit the remaining amount into your designated account. This option is only […]
TaxAct offers several ways to pay for both Online and Desktop products. Go to the Paying TaxAct Product Fees FAQ for more detailed information and options.
If you have a federal or state refund, you may be able to have the product fee deducted from that refund. Republic Bank, our banking partner, processes this transaction and charges a separate service fee. After deducting the applicable fees, Republic Bank will deposit the remaining amount into your designated account. This option is only […]
The due date for U.S. Individual Income Tax Returns (Forms 1040) is April 15 (filing and extension deadlines for other return types are available on the e-Filing – Return Due Dates and Deadlines FAQ). Note. If your area has been declared a federal disaster area, check the IRS Tax Relief in Disaster Situations webpage for more […]
Deadlines for federal returns vary by return type. Most states comply with the federal filing deadline, but we recommend that you check with your individual state taxing authority to confirm. See State Return Due Dates for details. Note: If your area has been declared a federal disaster area, check the IRS Tax Relief in Disaster Situations webpage for more […]
If you claimed the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC), the IRS shows your refund will be released mid-February. Refunds should be available in your account by the first week of March if you chose direct deposit and there are no other issues with your tax return. The IRS […]
Form 7004 is used to request an automatic extension of time to file certain business income tax, information and other returns, including Forms 1041, 1065, 1120, and 1120-S. Generally, Form 7004 must be filed on or before the regular due date of the applicable tax return and can be filed electronically for most returns. Notes […]
Filing your return is just the beginning! There are a lot of different situations and questions that arise after filing a tax return. Below are some of the most common questions that arise after filing. Refund Status After your return has been accepted, you can check the status of your refund on the IRS Where’s […]
As a taxpayer, it is your responsibility to ensure that your tax return has been successfully filed and accepted by the IRS or your state agency. Check your e-file status – Visit our Check E-File Taxes Status FAQ for assistance with our E-File and Tax Refund Status webpage. Track your federal refund – Use the IRS Where’s My Refund? webpage to […]
The requirements for filing a state extension vary by state. The process for your specific state will be explained in the filing steps. See Form 4868 – Filing a Federal Individual Tax Return Extension (Consumer) for detailed steps. In some cases, no extension form is needed. The program will indicate what is required for your […]
You can use the TaxAct Consumer Edition products Online (using a web browser) or on your Desktop (download the program). We offer a number of programs and packages to fit everyone’s tax filing needs. When you click the links below, they will each take you to a different webpage, and you can click either Online […]
You may be required to include additional files with your return. If you are, you’ll be prompted to attach those files during the e-filing process. Check the Federal and State sections of the TaxAct program to make sure you’ve added any necessary attachments. How do I add an attachment? Click Add next to an […]
As a Professional Preparer, you can choose different options of paying for e-filing with TaxAct Professional software. If you have not already verified your EFIN information with TaxAct, see EFIN Verification Process. Unlimited e-Filing If you decide to purchase a professional bundle, unlimited e-filing is included. Pre-Paid e-Filing If you are interested in Pre-Paid e-filing, contact […]
If you’ve signed up for TaxAct’s Protection Plus Audit Defense program but have decided you no longer wish to use it, you can remove it from your account. Note: If you remove Protection Plus Audit Defense from your account within 30 days of your purchase, you’ll receive a full refund. If you remove Protection Plus […]
These instructions only preview Federal Form 1040. This selection does not include any schedules or other forms. From within your TaxAct return, click My Return, then click My Return Details. On smaller devices, click the menu at the top left corner of your screen, then make your selection. If using dashboards, click Resources and then […]
You can prepare a previous year’s tax return with TaxAct. See TaxAct Software For Previous Years for details as to which program you may need to use. Most individuals who wish to file their own prior-year return will need to print and mail it. If you have been issued an Identity Protection Personal Identification Number […]
The refund amount or amount owed displayed in TaxAct remains unchanged after you file, pay, or receive your refund. Just like a printed tax return, the numbers remain static for record-keeping purposes. The amount shown in TaxAct reflects what was filed with the IRS, but it does not update based on payments or refunds received. TaxAct does not provide a live update of […]
Checking Your State Return Status Visit the E-File and Tax Refund Status webpage of the tax agency you used to file. Keep in mind that state return acknowledgments may take up to 10 days. Checking Your State Refund Status Visit the State Resources webpage for your state’s tax department. Each state has different processing times, so delays may vary.
Once a return has been submitted electronically, it cannot be stopped. It will be transmitted to the IRS and processed. You will receive an acknowledgement from the IRS indicating the acceptance or rejection of your return, generally within 48 hours after they receive it. If the IRS rejects the return, you can make necessary corrections […]
Below you will find information regarding each states driver license requirements for filing returns. Alabama – The Alabama Department of Revenue is committed to fighting stolen identity refund fraud. To that end, the Department request that taxpayer’s driver license number or State Issued ID number, as well as the state that issued it, the issue date and expiration […]
Copies of tax returns from some prior years are available through your TaxAct Account Online. See Printing Your Return and Individual Forms for details on printing a PDF of your return. Go to our Access Prior Year Tax Returns webpage for more Online and Desktop information. For help accessing your returns, go to: Consumer Editions – Locating Return […]
If you e-filed your return with direct deposit or direct debit information, but the information is no longer correct, take the following steps. If the return is rejected, you may correct the information within the return and then resubmit. For detailed steps, see Bank Routing Number and Account Number Location. If the return is accepted, […]
If your return was rejected with either of the following IRS codes, you did not provide the information necessary to verify your e-filed return: IND-031: The primary taxpayer’s prior-year AGI or Self-Select PIN doesn’t match IRS records. IND-032: The spouse’s prior-year AGI or Self-Select PIN doesn’t match IRS records. For more information on these signature […]
Form W-2 Deadline: January 31, 2026 Return Type Filing Deadline Extension Deadline Individual (Form 1040) April 15, 2026 October 15, 2026 Estates & Trusts (Form 1041) April 15, 2026 September 30, 2026 Partnerships (Form 1065) March 16, 2026 September 15, 2026 Corporations (Form 1120) April 15, 2026 October 15, 2026 S Corporations (Form 1120-S) March […]
Complete the following steps to ensure your return is correct. It’s your responsibility to ensure that the return is accurate and has been successfully filed. Step 1: Review Your Return and Locate Information Before beginning the e-file process, print your return and look over your entries (if you intend to e-file your state return, complete […]
How the IRS confirms your identity when you e-file: When you print and mail your tax return, your signature validates the information and personally identifies you. When you e-file, you don’t have that option. In lieu of a physical signature, the IRS uses a Self-Select PIN method to electronically authorize your e-file. How to create […]
Once the IRS accepts an e-filed return, they do not provide us further information regarding when the refunds are mailed or direct deposited. See Refunds – IRS Questions and Answers for details. Note that any link in the information above is updated each year automatically and will take you to the most recent version of […]
In the TaxAct® program, the federal information you enter flows to the attached state return(s). Because of this, you can’t have a singular TaxAct return with different filing statuses for federal and state returns. If you want to use different filing statuses for your federal and state returns (example: married filing jointly for a federal […]
To file a return in TaxAct, you must complete the filing steps from within your return. To file your TaxAct return, go to our File My Return with TaxAct FAQ. After you submit your return, you should receive an email within 24-48 hours indicating that your return has been received by TaxAct and submitted to […]
How do I check the status of my client’s refund? Once the IRS accepts an electronically filed TaxAct return, they provide no further information to TaxAct regarding the issuance date of any refund. However, there are a few ways to check on the status of a refund. Read our article about checking the status of a […]
Am I required to file a state return? You will need to determine your specific state’s filing requirements. These can generally be found in the form instructions for that state or on their website. Note. Refer to the Federation of Tax Administrator’s State Tax Forms & Filing Options webpage to be directed to any state […]
TaxAct partners with Protection Plus to offer full-service audit assistance for when your tax return is audited or questioned. This can happen even when you’ve done nothing wrong. Protection Plus covers your tax return for three full years and provides assistance with both Federal and State audits. If you receive an audit notice or inquiry […]
What does Protection Plus include? A comprehensive response and resolution strategy Contact with the IRS or State on your behalf Preparation of letters and correspondence on your behalf Assistance with denied credits and tax debt relief Assistance services provided for three years Assistance with tax fraud Does Protection Plus review my tax return before they […]
To help prevent fraud, it is not possible to e-file most state returns if you have not e-filed your federal return with TaxAct. California is the only state return that can be e-filed without the federal return. If you did NOT e-file your federal return with us You can still prepare your non-California state return, […]
Data entry errors are the most common cause of rejections. Carefully review all entries related to your rejection to avoid further problems. For specific information regarding an error code, see Most Common E-File Error and Rejection Codes. After you correct any errors, review the return and resubmit. If you need help, go to our Steps […]
What is Drake Pay? Apply online and be ready to take payment within 48 hours of application submission if approved. Enable in-person payments as well as mobile and online. Provide your customers with credit, debit, and contactless payment options that typically get you paid in 2 business days. Why should I choose Drake Pay? Drake Pay […]
Preparer Notes can be used by the paid preparer, electronic return originator, or taxpayer to provide additional, voluntary information related to Forms 1120, 1120-S or 1065 tax returns, but it is not required to attach them. These notes are added to the return in the same area where the Election Explanations and Regulatory Explanations are […]
TPG allows you to enroll year-round for the current tax year. The ‘rollover’ from year to year happens mid-September, and you can only enroll for the current year. To enroll with TPG please complete our enrollment process. For further inquiries to TPG, you can contact TPG Customer Service.
With TaxAct Professional Editions, you can offer bank services through Santa Barbara Tax Products Group (TPG); however, you must first establish an account with the bank. Deadlines for applying with Santa Barbara Tax Products Group (TPG) can be found via TaxAct’s Bank Product page. If you miss the bank application deadline, you can still provide tax preparation […]
To setup Republic Bank as your default bank product: Click Preparer on the top menu bar, click Master Information, and then click Preparers. Click the pencil icon beside your preparer name. Click the Electronic Filing Info link (tab) at the top. Click the drop-down for the Bank Product (if applicable) field and choose Republic Bank. […]
To setup Santa Barbara Tax Products Group (TPG) as your default bank product: Click Preparer on the top menu bar, click Master Information, then click Preparers. Click the pencil icon beside your preparer name. Click the Electronic Filing Info link (tab) at the top. Click the drop-down for the Bank Product (if applicable) field and […]
When you elect to have your TaxAct software fees deducted from your refund, you agree to a transfer of money through our bank partner, Republic Bank. You are able to view or print the Republic Bank Application that lists all bank transfer fees by following these steps: From within your TaxAct Online return click Return under Print Center. […]
To access the Attachment Manager in the TaxAct program: From within your Online TaxAct return, click Filing to expand, then click E-file My Return. On smaller devices, click in the upper left-hand corner, then click Filing. Select the return(s) you would like to submit, then click Continue. Click I Agree, then click Continue. On the […]
TaxAct implemented an e-file qualification that prevents you from filing Form 8962 Premium Tax Credit (PTC) if IRS Publication 974, Worksheet X is used on Line 28. This was done because IRS business rules do not allow for this scenario, and if it were e-filed, you would receive e-file rejection error F8962-043-02. Rejection code F8962-043-02 […]
How to successfully file VITA/TCE returns using the TaxAct Professional software: Make sure the preparer completing the return has a valid SIDN (STIN) entered – you can enter the SIDN as the PTIN included in your Preparer Master Information so it flows into the return. On the Basic Information worksheet, select Do not include paid […]
You may not be seeing the TPG refund options when filing your client’s return because: You need to scroll down. The Fast Cash Advance option may be lower on the page than your screen allows you to view without scrolling. Please check to make sure that you have scrolled down all the way. Your client’s […]
If you select TPG as your bank option and get an error for your EFIN not being enrolled, you will need to complete the enrollment process. After you complete the enrollment process, you will receive an email within 2 business days. If you haven’t received the email you will want to contact support.
TaxAct partners with Republic Bank & Trust Company (member FDIC) to allow TaxAct program fees to be deducted from your tax refund. When you choose to have your TaxAct fees paid from your tax refund in the filing steps, you must accept the Refund Transfer Application and Agreement. Section 5 of that agreement authorizes Republic […]
If the return was rejected for the reason “If Item H checkbox is not checked and Line 1 has a value equal to or greater than 5,000, then Schedule B (Form 990, 990-EZ, or 990-PF) must be attached to the Return (Rule Number: F990EZ-034-01),” you will need to check the box for Item H. To […]
Taxpayers who file in Georgia for the first time and those who have not filed in five or more years will not receive a direct deposit; instead, a paper check will automatically be issued. According to the Georgia Department of Revenue, this policy exists to help prevent fraudulent requests for direct deposit refunds.
California law requires business entities that prepare an original or amended return using tax preparation software to e-file returns. Failure to e-file will be penalized if the failure to e-file is due to willful neglect and not reasonable cause. The penalty is $100 for the initial e-file failure and $500 for each subsequent failure. Business […]
To enter default credit card or bank product information: From within your TaxAct Professional Edition program, click Preparer in the upper menu bar, hover your mouse over Master Information, then click Preparers. Click the Pencil Icon next to the preparer name, then click Electronic Filing Info. Click Enter Credit Card, and enter your information. Click Continue, and click Save and […]
Our servers stamp your electronically filed (e-filed) return with your local time. Our records (and emails you receive from us) are stamped with our local time (Central Standard Time). You can adjust the time provided for your time zone.
If you are seeing a red alert about your adjustment for Marketplace Health Insurance, it may be because a positive number was made for the adjustment to the Marketplace premiums during the Premium Tax Credit Q&A. This adjustment entry may need to be a negative number, which you can correct within the Alerts section. To […]
If you receive a red alert for an invalid firm EIN during the Massachusetts e-file steps, you must enter a valid SSN in Preparer Information. To enter a valid SSN in Master Information for a preparer: From within your TaxAct Professional Edition program, click Preparer in the upper menu bar, hover your mouse over Master […]
For the most current status of your Federal tax refund, download the IRS2Go Mobile App via Google Play, AppStore, or Amazon. You may also go to the Internal Revenue Service website or call them at 800-829-1954 (long hold times are possible). The Internal Revenue Service website is updated once every 24 hours with information on […]
You can use your tax refund for, among other things, making purchases with your Card virtually anywhere American Express® Cards are accepted, paying bills online or withdrawing money from any ATM nationwide1 that accepts American Express Cards. 1Transactions at non-MoneyPass® ATMs have a $2.50 American Express Serve fee. ATM operator fees may also apply. See […]
If a return was e-filed using your personal information and you did not file that return, we recommend you immediately contact the IRS at 1-800-829-1040 (or through the IRS Identity Protection Specialized Unit at 1-800-908-4490). You will need to paper-file your return with an explanation of the situation and documentation verifying the Social Security Number […]
To help prevent malicious uploads, we have strict requirements for our PDF standards. If you receive an error when trying to upload your PDF, it most likely does not meet the standard, or the file is too large, there is a size limitation of 3 MB total for attachments in the TaxAct Online program (2 MB […]
All paid tax return preparers must obtain or renew their Preparer Tax Identification Number (PTIN) annually. The PTIN renewal period begins in mid-October and all PTINs expire on Dec. 31. If you must pass the Registered Tax Return Preparer test, do not delay in making your appointment. Learn more about PTIN renewal and CE requirements […]
The TaxAct Attachment Manager allows you to attach PDF copies of supporting documentation to your return. The program will determine which optional or required attachments apply to you. Only PDFs can be attached to your return. If you have a paper copy of your attachment, you will need to use a scanner to create a […]
See the following instructions if you received one of these IRS rejection codes: “FW2-502,” “1099R-502-02,” “F2439-502-01,” or “FW2G-502.” Understanding reject code “FW2-502:” If your return is rejected with this code, the Employer Identification Number (EIN) you entered for a Form W-2 Wage and Tax Statement does not match the number in the IRS Masterfile. An […]
Continuing education (CE) requirements will vary based on your professional designation. Attorneys, certified public accountants, and enrolled agents each have their own CE requirements. Other tax professionals may now participate in the IRS’s Annual Filing Season Program. Click the links below for additional information. Related Links IRS List of Approved Continuing Education Providers CE FAQs: […]
Click any link below to go to our checklist for that return. Complete the checklist before completing your TaxAct® return to save time. 1040 Individual Income Tax Return 1065 – Partnership Return 1120S – S Corporation Return 1120 – C Corporation Return 1041 Estates & Trusts 990 – Return of Organization Exempt From Income Tax
Some IRS forms haven’t been released and are currently unavailable for printing or e-filing in the TaxAct program. See the TaxAct Forms Availability webpage for more information.
If you owe Indiana state taxes, a Post Filing Coupon (PFC) will print with your return. This form must accompany any payment you make to the Indiana Department of Revenue (if you expect to receive a refund, there is nothing to mail and the PFC will not print) . If you are filing the return […]
There is no longer an IRS E-File Refund Cycle Chart, but you can use the IRS Where’s My Refund? webpage to determine when you will receive your refund. Because every situation is different, TaxAct is unable to provide an estimated number of days in which you will receive your refund. Note that any link in […]
The most common cause of incorrect ZIP code errors is the selection of the wrong state. For example, Wal-Mart employees often receive an error for choosing AZ (Arizona) instead of the correct state of AR (Arkansas). Please verify that you have entered the correct state information. If you have verified that you entered the correct […]
The TaxAct® Accuracy Guarantee does not cover the Professional Editions. Paid preparers are responsible for reviewing the return for accuracy. If you are signing the return as a paid preparer, the IRS will ultimately hold you accountable for the return’s accuracy. If you determine there is a problem, you can either override the entry or […]
If you are a preparer e-filing returns for the first time, see the following links for helpful information: Handbook for Authorized IRS e-file Providers of Individual Income Tax Returns Become an Authorized e-file Provider Preparers must apply for an Electronic Filing Identification Number (EFIN) in order to e-file. You can contact the IRS e-Help Desk […]
An ERO PIN (Practitioner PIN) is used when a preparer is including Form 8879 IRS e-file Signature Authorization in the submission of a client’s return. The number is created by the preparer following the IRS criteria listed in the IRS Self-Select PIN Method for Forms 1040 and 4868 Modernized e-File (MeF) webpage. What is an […]
To view the Submission ID Number and the status of your e-filed returns: From within your TaxAct Professional Edition program, click Client Manager in the options bar to view the Client Manager screen (if it is not already visible). Click Professional Reports. Click the Refresh Professional Reports icon (Green arrows). The Submission ID Number displayed on […]
You may e-file your clients’ tax returns using either the Self-Select PIN method or Practitioner PIN method (Form 8879 IRS e-file Signature Authorization). Self-Select PIN method (aka Paperless Option) Selecting the Self-Select PIN method means your client(s) will be entering their own PIN numbers directly into your computer (they will also need to provide information […]
Form W-12 IRS Paid Preparer Tax Identification Number (PTIN) Application and Renewal will not be supported in the TaxAct® program as it is not a part of the federal return; however, it is accessible through the IRS website. Form W-12 replaced Form W-7P Application for IRS Individual Taxpayer Identification Number, last used by the IRS […]
The IRS Modernized e-File (MeF) Internet Filing webpage allows you to receive notification of Federal acceptance or rejection almost instantaneously. When a return is transmitted through the MeF system, notifications of acceptance contain a Federal Submission ID (20 digits) instead of a Declaration Control Number (DCN) (14 digits). Note that any link in the information […]
A Section 83(b) Election is made to include the value of restricted property at the time of transfer (minus any amount you paid for the property) in your income for the year it is transferred. If you make this choice, the substantial vesting rules do not apply and, generally, any later appreciation in value is […]
If the return that was accepted by the IRS did not contain valid banking information for a direct debit of the amount due (information entered either through the electronic filing steps or on the Electronic Filing Worksheet), you have the following payment options available to you: Pay your taxes electronically by using the free Electronic […]
You can cancel scheduled Electronic Funds Withdrawals (EFW) by contacting the IRS e-file Payment Services at 1-888-353-4537. They can also help you change your banking information for future payments. It is possible they will direct you to use the Electronic Federal Tax Payment System (EFTPS) available at the IRS EFTPS website. For more information, go […]
If you need to delete a Form 1099-MISC, or if there is a blank Form 1099-MISC preventing you from e-filing your return, click one of the following links for instructions to delete the form. To delete a form in your Online TaxAct return, go to our Delete Online Forms FAQ. To delete a form in your […]
Two tax credits that can help you offset the cost of higher education are the American Opportunity Credit and the Lifetime Learning Credit. American Opportunity Credit You may be able to take a credit of up to $2,500 for qualified education expenses for each student who qualifies for the American opportunity credit. This credit equals […]
If your refund was smaller than you expected, it may have been reduced by the IRS or a Financial Management Service (FMS) to pay past-due child support, federal agency nontax debts, state income tax obligations, or unemployment compensation debts owed to a state. If your debt was submitted for offset by another agency, the FMS […]
When you submit your e-filed return, TaxAct immediately begins transmitting the return to the IRS and/or your state tax agency. So, once you submit a return electronically, there is no way to stop or cancel that transmission. If you made a mistake or forgot to include something: If your return is rejected, you can go […]
The IRS requires tax software companies to receive a customer’s consent before showing any third-party options, such as different ways to pay for your software fees or receive your refund. If you e-sign your consent through the TaxAct program once, you will not need to sign it again. Your signature DOES NOT give TaxAct® the […]
If you need to submit certain forms (or attachments) with your return, you are still able to e-file. However, you will need to complete and mail in Form 8453 U.S. Individual Income Tax Transmittal for an IRS e-file Return along with the forms or attachments. Acceptable attachments to Form 8453 include Form 1098-C Contributions of […]
Several factors may delay the processing of a refund or affect its amount during a typical tax year, including the following: Claiming Credits Covered Under the PATH Act of 2015: Refunds may be delayed for taxpayers claiming the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC). For more details, see “Refund […]
The IRS Modernized e-Filing (MeF) system allows you to receive notification of federal acceptance or rejection almost instantaneously. When a return is transmitted through the MeF system, notifications of acceptance contain a Federal Submission ID instead of a Declaration Control Number (DCN).
If you need help printing filing instructions, go to our Print Filing Instructions Online and Desktop FAQ. Related Links Common Printing Difficulties – TaxAct Online Navigating Within Your TaxAct Online Return .
If your federal return is rejected with one of these codes, the taxpayer or spouse did not enter an Identity Protection Personal Identification Number (IP PIN) or the number he or she entered is invalid or incorrect. If you have misplaced the IRS letter containing your IP PIN, see the IRS Get An Identity Protection […]
To correct error codes for Forms W-2, W-2G, or 1099-R, you need to access the Form again in the TaxAct program and make sure the information you entered is correct. “Form W-2 – Adding,’ Reviewing’ or Deleting” Form W-2G – Entering Gambling Winnings in Program Form 1099-R – Entering Distributions from Retirement Plans The Payer […]
The following taxpayers are not eligible to use the Self-Select Pin method and need to mail a paper return: Primary taxpayers under age 16 who have never filed. Secondary taxpayers (spouse) under age 16 who did not file in the prior year.
If you recently updated your Social Security Number (SSN) you might not be able to file your return electronically as the IRS updates their E-Filing Database only 1 time a year. The update is generally done around late October, early November. If your name or Social Security Number changed after that date, you will need […]
To file a return in TaxAct®, you must complete the filing steps in the program. To begin the filing process, click Filing (on smaller devices, click in the top left corner of your screen, then click Filing). You will choose to either file your return electronically or mail a paper return to the IRS/state agency. Filing Electronically To file […]
If your return was rejected due to Adjusted Gross Income (AGI), your AGI from the prior year doesn’t match the number in the IRS e-file database. Verify that the AGI you’re using is from the original return and not an amended or corrected return. In the event you need to file a corrected return, you […]
If your tax return is rejected because the listed dependent’s Social Security Number (SSN) is being used on another tax return, and you verified that the information you supplied is correct, you will need to file a paper return for this filing season. The rejection could be caused by an error on another taxpayer’s return, […]
Before you can prepare your state return, you need to prepare your federal return. The federal return data will transfer to your state return, and the State Q&A interview section will prompt you for information specific to your state. To add a state return, go to our States – Adding or Removing Return FAQ. Related […]
After completing the Federal Q&A, the next step is to address the State Q&A. You’ll only need to answer a few state-specific questions for your state return. TaxAct® State Editions are typically available starting in January each year. For anticipated release dates, please refer to our State Program Release Dates FAQ. To prepare your State […]
There are several reasons why a Republic Bank application can be rejected. If your application is rejected, you will receive an email explaining why the application was rejected and providing instructions for correction. One common reason for rejection includes providing an incorrect expiration date when entering the identification information, or entering the same ID information […]
REJECTION CODES IND-512-01, F1040-512, and F1040SSPR-512 Dependent’s (or Qualifying Child’s) SSN Listed as Primary or Secondary SSN on Same or Separate Return. If your return was rejected because your dependent or qualifying child was also listed as the primary or secondary taxpayer on your return or another return, you have two options: Note. Be sure […]
REJECTION CODES F1040-513 and F1040A-513 Spouse Listed as Primary Taxpayer or Dependent on Another Return. If your return was rejected because your spouse’s SSN was listed as the primary taxpayer or dependent on another return, please verify that the Social Security Number entered for the spouse is correct. This information should be the same as […]
Rejection codes that refer to a mismatched name, birth date, or Social Security Number (SSN) indicate that information on Form 1040 U.S. Individual Income Tax Return or in the filing steps doesn’t match the IRS e-file database. IRS records are generated by the Social Security Administration, so all names, birth dates, and SSNs should match […]
To authorize the IRS to discuss your return with someone else (for example, a relative or paid tax preparer), you must provide that person’s name, phone number, and PIN (any 5-digit number created by the designee). This information will be entered into the Q&A. Tax professionals should complete the Third Party Designee section on Form […]
Although the Estimated Tax Worksheet and payment vouchers will print with the return, these items are not electronically filed with the IRS. The worksheet is for your records and the vouchers are to be sent with the payment.
In order to obtain the mailing address for your federal or state return, you can go to the the IRS Where to File Paper Tax Returns With or Without a Payment webpage, or check the filing instructions from within your TaxAct return; go to our Print Filing Instructions Online and Desktop FAQ for help. The […]
If the return was accepted Once your return has been accepted, you can no longer make changes to it in the TaxAct program. You must create an amended return in order to make changes to your return. Go to our Form 1040-X – How to Create an Amended Return FAQ for more information. If the […]
REJECTION CODES R0000-507-01 and F1040SSPR-507-01 Dependent Was Claimed On Another Return If your return was rejected because your dependent was claimed on another return, double-check the information you entered for the dependent. If the name, SSN, or other data for the dependent is incorrect, fix the mistake and resubmit your return. If the dependent’s information […]
What is the PCI Secure Software Standard? The PCI Secure Software Standard provides a set of security requirements as well as assessment procedures for performing PCI Secure Software Assessments. The Secure Software Assessor training covers the PCI Secure Software Requirements and Assessment Procedures (PCI Secure Software Standard). What is the Validated Payment Software list maintained by […]
How do I contact Santa Barbara Tax Products Group? Existing customers: Call 800-779-7228 Online and new customer contact: Santa Barbara Tax Products Group contact information
While the TaxAct program does not support Form 7203 for 1040 returns, we do support the ability to attach the shareholder’s basis worksheet when required. In order to see this option during the e-filing steps, the “basis computation required” field must be checked on the Schedule K-1 (1120-S). From within your TaxAct return (Online or […]
If you mailed your individual tax return (Form 1040 U.S. Individual Income Tax Return) or amended tax return (Form 1040-X Amended U.S. Individual Income Tax Return) in the past, you may be used to assembling all supporting forms, stapling them to the return, and then mailing the entire package to the IRS. When you file […]
Sign in to your TaxAct account. Click the Bank Enrollment tile. Click the Enroll button in the Santa Barbara TPG section. Fill out the enrollment form and click the Submit button at the bottom. After you have submitted your application, we will transmit it to TPG. You should receive an email within 2 business days. […]
Like many places of business during the COVID-19 epidemic, the IRS has had to modify its operations to comply with CDC guidelines and protect the health of its employees. While the IRS is continuing essential services, some changes in staffing could affect processing time for communication and mailed tax returns. For more details and for […]
You can check the status of your paper or electronically-filed amended return Form 1040-X using the Where’s My Amended Return? (WMAR) online tool or the toll-free telephone number 866-464-2050 three weeks after you file your amended return. Both tools are available in English and Spanish and track the status of amended returns for the current […]
Where is my Adjusted Gross Income (AGI) located on my prior year return? Form 1040 U.S. Individual Income Tax Return, Line 11 – (round amount to the nearest dollar) If you used TaxAct Desktop to file the return, you can find the return file on your computer. Go to our Consumer Editions – Locating Return […]
The Electronic Federal Tax Payment System (EFTPS) is a free tax payment system designed with all taxpayers in mind. This can be used instead of the Electronic Funds Withdrawal (EFW) if you would prefer to set up your payment(s) separately from filing your return. Using the EFTPS system is an easy way to pay your […]
You can click one of the help topics for common e-filing issues, or click any of the error codes listed. Common e-filing issues: IRS Reject Codes – Name, Birthdate, SSN Mismatch IRS Reject Codes – Self Select PIN/AGI Mismatch IRS Reject Codes – Employer ID Number (EIN) or Payer’s ID Number Ineligible for Self-Select PIN […]
If a suffix such as Jr., Sr., Third, III, etc. is part of your name, enter it after your last name in that field of the return. Since the IRS looks only at the first four characters of the last name in an e-filed return, it won’t matter if the suffix is left off due […]
The KeyBank Amazon gift card promotional offer has expired.
Form 990, 990-EZ, or 990-PF must be filed by the 15th day of the 5th month after the end of your organization’s accounting period. Thus, for a calendar year taxpayer, Form 990, 990-EZ, or 990-PF is due May 15 of the following year. If a filing deadline falls on a Saturday, Sunday, or federal holiday, […]
When you choose the option to pay your federal tax liability with a credit or debit card, a pre-authorization is placed on your card by Value Payment Systems (VPS), much like a hotel or gas station pre-authorization. Typically, the pre-authorization will appear on your statement as a “pending” charge. Pending charges will only be paid […]
For questions related to your Netspend Prepaid Visa card, call 1-866-387-7363, or email customerservice@netspend.com. Related Links Netspend Prepaid Card Email or Letter from Netspend Putting Refund on Netspend Card Lost Netspend Card or Need New One IRS Refund Status States – Where’s My Refund?
A Subaccount is an Account that you can establish under your American Express Serve® Account for another person age 13 or older. This Account is linked to, funded, and controlled by the Master American Express Serve Accountholder. Subaccounts are a convenient and flexible way that you can give family and friends access to money, while […]
You can get refund information about your federal income tax return through the IRS’s secure website 24 hours after IRS acknowledges receipt of your return. Where’s My Refund? is fast, easy, and safe. You will need to enter three pieces of information from your e-filed return: Your Social Security Number or Individual Taxpayer Identification Number Your […]
If you have already electronically filed an accepted federal return with TaxAct and want to file your state return, you can follow these steps to submit your state return alone. Open your TaxAct return. Click on the Filing tab. Choose E-file My Return and click Continue. Choose File Later for the already filed Federal, do […]
In order to e-file for the 2021 tax season, all professional preparers will need to have a TaxAct Account with a valid Practice ID, Verified EFIN, and PTIN (or SSN if not using a PTIN). Each preparer will need to obtain a Practice ID by requesting/receiving an invitation from the Practice Owner (who purchased the […]
With the TaxAct Desktop State Editions, there is a $10 e-file charge for all state returns (except New York). To view the fees associated with a TaxAct Online return, you may visit this page for instructions: Viewing Your TaxAct Online Charges *Please note – this fee does not apply to products past tax year 2017
You can prepare a state tax return in TaxAct® desktop software or TaxAct Online. Most of the information required for your state return is entered in the Federal tab and flows to the state return. The State tab then prompts you for additional information specific to your state. You must complete the Federal tab to […]
In June 2016, the IRS removed the Electronic Filing PIN (EF PIN) tool from its website and will no longer issue EF PINs either online or by phone. To verify your signature when e-filing with TaxAct, you can: Enter the five-digit Self-Select PIN you used when you e-filed your 2015 tax return (you must know this PIN […]
To file a return electronically: From within your TaxAct® return (Online or Desktop), click on the Filing tab. On smaller devices, click in the upper left-hand corner, then choose Filing. Click E-File Return Complete the the electronic filing steps by following the onscreen instructions Be sure you complete all of the steps in the electronic filing process. Your electronic return has not been […]
To confirm that your e-filed return has been accepted, check your Electronic Filing Status. If you provided an e-mail address in the electronic filing steps, you should receive two e-mails (unless you have a spam filter or an e-mail blocking device that would prevent you from receiving them): The first e-mail will confirm that your […]
You can activate your Card online at serve.com.
The IRS imposes a limit of five on the number of tax returns that you may file electronically (“e-filing”). This limitation is imposed by the IRS, not by TaxAct. Note: The IRS imposes the five-return limit specifically on electronically filed returns. If you reach the five-return e-file limit, you may submit paper copies of any additional tax returns. […]
The IRS requires all paid preparers who anticipate preparing and filing 11 or more individual returns during a calendar year to e-file those returns. Members of firms must count returns in the aggregate. A summary of the new requirements appears in the IRS Most Tax Return Preparers Must Use IRS e-file webpage. The measures are […]
To contact Republic Bank, call their customer service at 1-866-581-1040. You can also go to the Republic Bank Tax Refund Solutions website. To log in, you need your SSN, date of birth, refund amount, and filing status.
TaxAct® software automatically selects the correct form to file at the end of the return process. When entering information, the program will always start the return on the most complex form. It does this to prevent users from filing incorrectly based on their tax scenario and qualifications. You can choose to have the software file a more […]
Recently, some taxpayers may have received an Identity Protection PIN letter from the IRS with the incorrect year listed. Notice CP 01A, dated January 4, 2016, incorrectly indicates the IP PIN issued is to be used for filing the 2014 tax return. Instead, the IP PIN issued is to be used to file the 2015 tax […]
American Express Serve is more than a Card; it’s an account which will remain open and active for you even after tax season. It’s a great option for loading and spending money throughout the year, and can be used again for future tax seasons. No need to apply for a new Card each year. You […]
You will receive a Welcome email within a few minutes that prompts you to set up your Online Account. There will be a unique link in the email that you can click on to set this up. Setting up the Account is necessary to access features such as Direct Deposit, Online Bill Pay and Subaccounts. […]
The Electronic Filing (EF) Module for consumers and professional tax preparers will be available when the final software is released (January 2015). To download, follow the instructions below: Click Sign In to go to the account login page. Enter the Username and Password for your account. On the account page click Show Recent Downloads (past […]
You will be asked during the filing process if you would like to submit your state return at the same time. You can indicate which returns you would like to file by checking the box next to each return. NOTE: Certain states require that you e-file the state return at the same time as your […]
To check the e-file status of your return, you will need to provide identifying information including your social security number (SSN). Your SSN is the most specific and unique identifier associated with your tax return; there may be dozens of John Smiths in our database, but none will share the same SSN. To help keep your […]
With the TaxACT Deluxe Desktop Edition, your one free federal e-file will automatically be used when you transmit your first return. You will only be prompted for a credit card payment for subsequent returns. All applications for extensions are filed for free; however, if your first e-file return is an extension, it is that taxpayer’s […]
Check Status of Your Electronically Filed Return and IRS Refund (Video)
Submitting an E-file (Video)
Top E-filing Questions (Video)
Print Filing Instructions (Video)
The Indiana Department of Revenue has implemented a new identity protection program for the 2014 filing season (2013 tax year returns). This program is aimed at protecting identities of Indiana’s taxpayers. Some taxpayers will be selected to confirm their identities through an Identity Confirmation Quiz, which should take no more than two minutes. The selected […]
Printing Your TaxACT Online Return & Individual Forms (Video)
Printing Your TaxACT Desktop Return & Individual Forms (Video)
File Only State Return (Video)
The IRS announced they will begin processing individual income tax returns starting on January 31, 2014. That doesn’t mean you need to wait. Starting in early January, TaxACT will begin accepting e-filed tax returns. Here are 4 tips for getting your guaranteed max refund fast with TaxACT: Tip #1 If you haven’t already, start your […]
Setting your internet connection properties: Click the Windows Start button. Select Settings / Control Panel. Double click the Internet Options icon. Select the Connections tab. Click the Always dial my default connection radio button option. Select your internet provider in the Dial-up and Virtual Private Network Settings box. (For example: America Online, from the list of dial-up […]
The Endeavor Card Prepaid MasterCard® will no longer be available after 2012. If you received an Endeavor card in a previous year, The Bancorp Bank will discontinue all services in connection with the card effective February 14, 2013 or on your card’s expiration date, whichever comes first. After this date, your card will no longer be […]
The IRS has delayed processing of tax returns claiming education credits until February 14. This delay only affects taxpayers claiming the American Opportunity Credit or the Lifetime Learning Credit on Form 8863. You can still prepare, print, and e-file your return using TaxACT at any time. If your return includes Form 8863, it will be […]
Preparers can easily check the status of a client’s electronically filed return at the Preparer’s EF Status page. You can view a report showing the statuses of multiple client returns simultaneously, or search for a specific client’s status individually. The report can be sorted by name, type of return, date, or status. All that’s required […]
The Endeavor Card Prepaid MasterCard® was only available through 2012. New for 2013: TaxACT has partnered with PayPower to give you all the benefits the PayPower Prepaid Visa Card has to offer. Please see Reasons to Get a PayPower® Prepaid Visa Card if you chose to deposit your 2012 federal tax refund to a PayPower Visa card.
NOTE: The Endeavor Card Prepaid MasterCard® was only available through 2012 (tax year 2011). New for 2013: TaxACT has partnered with PayPower to give you all the benefits the PayPower Prepaid Visa Card has to offer. Please see Reasons to Get a PayPower® Visa Prepaid Card if you chose to deposit your 2012 federal tax refund to a PayPower Visa card. Your […]
NOTE: The Endeavor Card Prepaid MasterCard® was only available through 2012 (tax year 2011). New for 2013: TaxACT has partnered with PayPower to give you all the benefits the PayPower Prepaid Visa Card has to offer. Please see PayPower® Prepaid Visa Card Help and Support if you chose to deposit your 2012 federal tax refund to a PayPower Visa card. TaxACT employees […]
If you purchased unlimited federal filing with your TaxACT Preparer’s program, you may e-file returns for that tax year at no additional charge no matter when you file. If you need to file returns for a different tax year, you must purchase the TaxACT program for that year. For example, if you purchased unlimited federal […]
If you attempt to e-file both your federal and state returns together after the October 15th extension deadline, you may receive a "Missed E-File Deadline" rejection message. Some states do not currently accept e-filed returns after October 15th. If the federal and state returns are filed together, both returns may be rejected. If your federal […]
Listing of the most commonly used Electronic Filing forms: Adding forms or additional W2s/1099s 1040X – Amended Return Filing an extension – Form 4868
If you filed electronically, you can see the projected date your refund will be direct deposited or mailed using either of the following: IRS Refund Cycle Chart (requires Adobe Reader®), or TaxACT’s refund cycle chart You can check your refund status: Online at the IRS website under Where’s My Refund, or By calling 1-800-829-4477. […]
Note: The Endeavor Card Prepaid MasterCard® was only available through 2012 (tax year 2011). New for 2013: TaxACT has partnered with PayPower to give you all the benefits the PayPower Prepaid Visa Card has to offer. Please see Activating Your PayPower® Prepaid Visa Card if you chose to deposit your 2012 federal tax refund to a PayPower […]
NOTE: The Endeavor Card Prepaid MasterCard® was only available through 2012 (tax year 2011). New for 2013: TaxACT has partnered with PayPower to give you all the benefits the PayPower Prepaid Visa Card has to offer. Please see Adding Funds to Your PayPower® Prepaid Visa Card if you chose to deposit your 2012 federal tax refund to a PayPower Visa card. You […]
The IRS will start accepting returns on Tuesday, January 17, 2012. If you file on the first day, you should expect to receive an acknowledgement no later than Wednesday, January 18th. All returns will show a status of "Awaiting Acceptance" until the IRS accepts the return and sends an acknowledgment which will be forwarded to […]
The Alternative Motor Vehicle Credit has expired for most vehicles after 2010. However, if you purchased a qualifying vehicle prior to 2011, but placed it in service during 2011, you can still take the credit for 2011. Use Form 8910 to figure your credit for alternative motor vehicles you placed in service during your tax […]
Although the IRS instructions state that certain taxpayers are not required to file Form 5405, some IRS offices are issuing Letter 12C asking these taxpayers to send a completed copy of the form. If you receive a letter from the IRS requesting the form, use the phone number listed in the letter to contact your IRS […]
After you have successfully filed your return with TaxACT, you may be wondering when you can expect to receive your Endeavor Card Prepaid MasterCard®. Once your return is accepted by the IRS it can take 7 to 10 business days before you will receive your card. This may be slightly before your refund is deposited […]
The most common rejections for IRS Form 8863 relate to skipping over Red Alerts in the program. Two common occurrences seem to be the problem. Either a tuition amount has been entered but no SSN or name have been entered, or the American Opportuinty credit and Hope credit are filed together (only one or the other can […]
To follow are the main reasons The Bancorp Bank may not be able to validate your identity, and the steps needed to correct them: The mailing address on your 1040 tax return must be a physical address, not a PO Box. (Update the address under Basic Info in your tax return.) The input SSN may […]
During the electronic filing process, you will have a choice of methods to receive your federal tax refund. Some taxpayers who select the Endeavor Card™ Prepaid Mastercard® cannot be processed through our customer identification system. If your Endeavor Card™ Prepaid Mastercard® selection cannot be processed, you will receive an e-mail notification asking you to resubmit […]
Fee Schedule: All fee amounts will be withdrawn from your Card Account and will be assessed as long as there is a remaining balance on your Card Account, except where prohibited by law. Anytime your remaining Card Account balance is less than the fee amount being assessed, the balance of your Card Account will be […]
In order to reload your card through MoneyGram, you must go to a certified moneygram location. You will need to give the cashier the 4 digit receive code in order to complete the transaction. The Receive Code for the "Endeavor Card" is 6830. Click here to go to the MoneyGram website. Endeavor Card Prepaid MasterCard […]
Each state processes their returns individually. Therefore, we are unable to provide estimated processing times for state returns. You may inquire about your State refund by contacting your State Office directly by phone. We are merely the transmitters of your return to the IRS and state office. Once you have successfully submitted your state tax […]
The following links address common things to know before you e-file: Bank Routing Number and Account Number location Electronic Filing Payment Methods – Tax Preparer Electronic Filing Payment Methods – Consumer Electronic Signature / Self Select Pin State E-file E-filing States-Stand Alone vs. Piggyback
Schedule M – Economic Recovery Payments Received does not match the IRS records. If you do not recall if you received the payment, please contact your respective agency below to verify before resubmitting the return claiming the Making Work Pay and Government Retiree Credits. If you contact the agency and a discrepancy did occur, then […]
The Form 1098C is used when claiming contributions of over $500 for motor vehicles, boats, and airplanes.
We have received numerous e-file returns in which the Form 1040, Schedule M was completed incorrectly causing high fallout to the Error Resolution System (ERS). E-file returns that fallout to ERS may cause a delay in the processing for 2 to 3 weeks. The YES and NO boxes should be checked per the Schedule M […]
River City Bank offers a RAL (Refund Anticipation Loan), ERC (Electronic Refund Check), and RET (Return Electronic Transfer). River City does not issue tax refunds for states refunds, ONLY federal refunds. RAL – A taxpayer may choose to receive their refund as a loan. The tax refund must be greater than $200 but cannot exceed […]
If you filed an extension, and your e-filed return is rejected after or right before the October 15 deadline, make the necessary corrections and resubmit your return as soon as possible. As long as the IRS has received your original return before October 15th, your return will be considered filed on time. There is no […]
How do I print the Electronic Filing Instructions? E-file Refund Cycle Chart Error Codes(500’s)-Name, Birthdate, SSN Mismatch Error 679 & 680: Self Select Pin/AGI Mismatch
Note: You must have Adobe Acrobat Reader® installed to view, print or save your return. For additional information on Adobe Acrobat Reader®, please visit the following link: Adobe Acrobat Reader® Log into your return. Click the Print link at the top right of your screen. Click Print Return & Instructions. Click Federal Return Click on […]
If you are to receive a refund there is nothing to mail in. If you do owe when completing your filing, a PFC prints out with your return. This form must accompany any payment you make to the Indiana Department of Revenue for that same period. Refer to the filing instructions that print with your […]
If you are expecting a refund this year, there are several things you should know about checking the status of a successfully filed (accepted) return. You can check the status of your refund online by going to Where’s My Refund on the IRS website. You will need to have your SSN, filing status, and exact whole-dollar refund […]
The IRS specifications for the competency test individuals must pass to become a Registered Tax Return Preparer identify the major topics that will be covered by the test, which is now available. Although individuals who already have a provisional preparer tax identification number (PTIN) from the IRS do not have to pass the exam until […]
Tax return preparers who prepare all, or substantially all, of a federal tax return for compensation are subject to new requirements including Registration, Testing, and Continuing Education. Using a Preparer Tax Identification Number (PTIN) on returns prepared for pay is mandatory as of January 1, 2011. Preparers who already have a PTIN will still need to […]
Below are the valid prefixes available for an Employer Identification Number (EIN) as outlined by the IRS each year in Attachment 7 of IRS Publication 1346 Electronic Return File Specifications for Individual Income Tax Returns, Part 1, page 392: The first two digits of a valid Employer Identification Number (EIN) must equal one of the EIN […]
To obtain your pin code for Illinois, please visit the link below. Illinois Pin Code
